BOSTON, June 11, 2025 /PRNewswire/ — Troubadour Tech, a leader in cybersecurity infrastructure and enterprise IT solutions, announces it has achieved NextWave Platinum Innovator status from Palo Alto Networks, one of the most respected cybersecurity firms in the world.
This recognition marks a significant milestone in Troubadour’s growth and commitment to technical excellence, trusted partnerships, and forward-thinking security solutions. The NextWave Platinum Innovator designation is reserved for partners who consistently demonstrate top-level performance across multiple areas, including technical proficiency, business development, and client engagement.
Troubadour’s on-staff CyberForce Hero designation is awarded to fewer than 1% of Palo Alto Networks engineers worldwide.Post this
“This isn’t just a badge—it’s validation of the work we’ve been doing for years,” said Jim Czarnecki, co-founder of Troubadour Tech. “Platinum status proves that we’re not just recommending best-in-class solutions, we’re certified to design, deliver, and support them at the highest level. Our clients gain direct access to the best tools, pricing, and support in the industry, without compromise.”
To reach this elite level, Troubadour exceeded strict benchmarks including:
- 300% in annual growth of Palo Alto revenue
- Product specialization achievements across critical security categories
- A certified engineering and sales team
- On-staff CyberForce Hero engineer – awarded to fewer than 1% of Palo Alto Networks engineers worldwide
- Demonstrated client success and meaningful business outcomes
Platinum Innovator status delivers tangible advantages for Troubadour clients:
- Competitive pricing models through top-tier partner access
- Accelerated support escalation and premium service channels
- Early access to cutting-edge technologies and platform updates
- Confidence in a partnership backed by certified experts
“Our approach is not about chasing titles. It’s about service,” said Mark Arsenault, co-founder. “This status allows us to deliver even greater value to our clients, because cybersecurity today isn’t optional. It’s mission-critical.”
Achieving Platinum Innovator status is just the beginning. Troubadour is expanding business and engineering investments with Palo Alto Networks to deliver even more advanced, integrated security solutions. Together, they’re building a future where clients benefit from deeper expertise, “CyberSecurity Platformization”, and industry-leading innovation.
About Troubadour Tech
Troubadour Tech is a strategic IT solutions provider delivering secure, scalable infrastructure for enterprise and public sector clients. Powered by a team of elite engineers, Troubadour helps organizations build resilient technology ecosystems that drive long-term success. The Troubadour difference is defined by a customer-centric approach, where their team acts as an extension of yours.
Learn more: www.troubadourtech.com
Media Contact:
Sasha Turkovich
sasha@alewaheights.co
SOURCE Troubadour Tech
