Joint effort aims to accelerate digital transformation through integrated CRM and AI-powered CCaaS offerings for ServiceNow’s Financial Services Operations (FSO) product ROCKVILLE, Md., May 1, 2025 /PRNewswire/ — 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced a strategic partnership with NewRocket, an Elite ServiceNow partner. Under the expanded agreement, NewRocket will serve as an official reseller of 3CLogic’s AI-driven Contact Center solutions to be leveraged as part of its broader Bank of NewRocket offering focused on transforming the Financial Services industry. The collaboration comes at a pivotal time, as ServiceNow continues to emphasize front-office innovation across the financial sector. Voice…
Author: PRNEWSWIRE
SAN FRANCISCO, May 1, 2025 /PRNewswire/ — Alcor, a leading global provider of digital transformation solutions, announced the latest release of AccessFlow, its flagship Identity and Access Management (IAM) solution built natively on the ServiceNow platform. The new release delivers major enhancements in automation, AI-driven intelligence, privileged access control, and user experience, offering organizations greater visibility, agility, and assurance in managing enterprise access. The release introduces a revamped user interface, providing a smarter, faster, and intelligent IAM experience. With an emphasis on simplicity, accuracy, and adaptability, AccessFlow continues to empower enterprises to secure digital identities while accelerating productivity. Key highlights include: “Access management…
Ad Operations Orchestration Startup Secures Backing Led by Both New and Existing Investors, Tribeca Venture Partners and Ardent Venture Partners, in Oversubscribed Round NEW YORK, April 30, 2025 /PRNewswire/ — PilotDesk, a no-code AI workflow automation platform for advertising operations and account management, today announced it has raised $5.8 million in Series A funding led by Tribeca Venture Partners and Ardent Venture Partners. The raise comes one year after the company’s seed round and coincides with its rebrand from PilotDesk to Swivel. “We started with a simple goal: eliminate repetitive work in ad operations,” said Joseph Hirsch, CEO, Swivel. “In just over a year, we’ve helped…
TELUS contributed insights from its award-winning, human-centric AI program in support of accountability and trust-building worldwide Contributions of early reporting framework respondents are critical to ongoing global discussions, including the G7 Leaders’ Summit and the OECD’s Global Partnership on Artificial Intelligence Plenary later this year TORONTO, April 30, 2025 /PRNewswire/ – TELUS today announces its submission to the Hiroshima AI Process (HAIP) Reporting Framework, sharing its proven approaches and best practices for safe and trustworthy AI development in alignment with the G7 AI Code of Conduct. As one of 20 companies worldwide that participated in the OECD Pilot of the Reporting Framework, TELUS…
SAN FRANCISCO, April 30, 2025 /PRNewswire/ — Theori, a leading offensive security firm specializing in advanced threat simulation, today announced a new agreement with Okta, the leading independent Identity partner. This engagement will leverage Theori’s world-class red-team expertise and innovative automated security platform to bolster Okta’s Secure Identity Commitment (OSIC), the company’s long-term commitment to lead the industry in the fight against Identity attacks. The agreement establishes Theori as one of Okta’s trusted security service providers, offering specialized red-team assessments, comprehensive security consulting, and deployment of its automated penetration testing solution. This integrated, multi-layered approach ensures continuous security validation at scale, optimizing…
DOVER, Del., April 30, 2025 /PRNewswire/ — factiiv, a trailblazing fintech company, has officially launched the first B2B credibility-building platform designed exclusively for small businesses. This transformative solution puts the power of credit and trade reporting directly into the hands of entrepreneurs, giving them tools previously only accessible to large corporations and traditional credit bureaus. Founded in 2020, factiiv has evolved from a startup to a valuation of over $40 million. Serving small businesses across the United States and Canada, factiiv is now setting its sights on emerging markets in Asia, Africa and South America. With its unique approach to credit reporting, the company is poised to become a major player in the future of…
TORONTO, April 30, 2025 /PRNewswire/ – Armilla Insurance Services (Armilla), Coverholder at Lloyd’s, today announced the launch of its AI Liability Insurance policy. Underwritten by certain underwriters at Lloyd’s, including Chaucer, this pioneering policy provides affirmative coverage for AI. “Businesses are racing to deploy AI, but their risk management and insurance tools haven’t kept pace. There’s a growing concern of ‘silent AI cover’ – the uncertainty of whether existing policies will respond to AI-specific failures, potentially mirroring the early, costly lessons of cyber risk,” said Karthik Ramakrishnan, CEO of Armilla. “Our AI Liability Insurance provides clear, affirmative coverage. It’s built from the ground up…
Proactive Gen–AI Insights and Tailored Interfaces Deliver Secure Experiences for Utility Customer Service Teams DETROIT, April 30, 2025 /PRNewswire/ — Powerley, a leader in home energy management, has launched BillWise AI—a next-generation software platform that empowers consumers and customer service representatives with billing insights, disaggregated energy analysis and personalized savings recommendations. Built on a secure technology foundation designed to safeguard customer privacy, BillWise AI is the first and only tool that offers both a consumer–facing web portal and a CSR–focused dashboard—each engineered to drive operational efficiency, enhance customer satisfaction, and support regulatory compliance. With utilities facing mounting pressure to reduce costs to serve while delivering…
SAN FRANCISCO, April 30, 2025 /PRNewswire/ — Today at RSACTM (RSA Conference) 2025, Teleport, the Infrastructure Identity company, announced support for securing the Model Context Protocol (MCP), enabling organizations to secure interactions between Large Language Models (LLMs) and their workloads and data. By leveraging the Teleport Infrastructure Identity Platform’s support for MCP, companies can now safely harness cutting-edge AI, leveraging the same trust architecture from Teleport that enables human and non-human identities to securely interact with cloud workloads and with each other. With LLM adoption accelerating across industries, engineering teams face mounting pressure to innovate rapidly while safeguarding sensitive data. MCP, pioneered by Anthropic and…
WHITE PLAINS, N.Y., April 30, 2025 /PRNewswire/ — Anytime AI, the premier provider of AI-driven legal solutions, is proud to announce a strategic partnership with Stark & Stark, PC. With seven offices located in New Jersey, New York, and Pennsylvania, Stark & Stark will implement Anytime AI’s 5th Generation Legal AI Platform to accelerate litigation workflows and boost productivity. In recent years, Stark & Stark has embraced a bold vision for the future of law, investing in state-of-the-art legal technologies to enhance service delivery. With robust digital infrastructure, industry-leading cloud systems, advanced process, and workflow automation, as well as a commitment to security and privacy, the firm has set itself…