Author: PRNEWSWIRE

As AI agents begin driving product discovery and purchasing decisions, New Gen equips brands with agentic commerce storefronts for seamless, secure payments for humans and AI agents, powered by enterprise partners including Visa. SAN FRANCISCO, July 10, 2025 /PRNewswire/ — New Generation (New Gen), a technology company building infrastructure for the AI internet, today announces its platform now enables agentic commerce, powering secure, AI-initiated transactions through intelligent storefronts and embedded payment flows. The platform now allows AI agents to quickly and securely check out from merchant sites across chat, voice, and soon through emerging agent-driven channels. New Gen is leveraging trusted payments infrastructure from…

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Cognizant Agent Foundry gives enterprises a composable, platform-agnostic pathway to becoming agentic enterprises, where humans and AI agents work in concert across functions to accelerate outcomes and unlock business value from AI. TEANECK, N.J., July 10, 2025 /PRNewswire/ — Cognizant (NASDAQ: CTSH) announced the launch of Cognizant Agent Foundry, an offering designed to help enterprises design, deploy and orchestrate autonomous AI agents at scale. The offering comprises a framework along with reusable assets, leveraging Cognizant and third-party IP, and implementation services. Built to enable continuous, agent-driven transformation, Cognizant Agent Foundry supports adaptive operations, real-time decision-making, and personalized customer experiences, empowering organizations to embed…

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Supervisors gain the live visibility and tools needed to coach more effectively, reduceescalations, and strengthen customer interactions SUNNYVALE, Calif., July 10, 2025 /PRNewswire/ — Intermedia Cloud Communications, a leading provider of intelligent cloud communications, collaboration, and customer engagement solutions to over 150,000 global customers and a network of 7,500+ partners, today, announced the launch of AI Supervisor Assist – a powerful new capability designed to help contact center leaders act in real time, while calls are still in progress. Powered by Intermedia SPARK AI, AI Supervisor Assist delivers live customer sentiment analysis, real-time summaries, key topic detection with emotional tone, and instant transcripts – providing supervisors…

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Akeneo’s Summer 2025 Release introduces connected AI innovations that build and evolve product data models automatically, and optimize them continuously based on real-world shopping signals from the channels of tomorrow BOSTON, July 10, 2025 /PRNewswire/ — Akeneo, the Product Experience (PX) company and global leader in Product Information Management (PIM), today delivered a set of first-of-their-kind Summer 2025 innovations designed to prepare enterprises for the arriving wave of AI-powered commerce. Headlining the release is Akeneo Data Architect Agent (DAA)—the company’s first AI agent—alongside major enhancements to PX Insights Channel Analytics Suite that decode how generative-AI shopping assistants and Google Shopping rank and display…

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Strategic hiring, partner program updates, and customer growth highlight the company’s continued momentum MILLERSVILLE, Md., July 10, 2025 /PRNewswire/ — CallTrackingMetrics, a global conversation analytics company, today announced a series of major milestones across product innovation, team growth, and customer success, solidifying a successful first half of 2025. Among the most recent updates, the company’s app is now certified in the HubSpot App Marketplace, confirming that the integration meets HubSpot’s highest standards for security, performance, and usability. The certification gives joint customers added confidence in the app’s reliability, particularly for sales and marketing teams aiming to connect attribution data across platforms. “We’ve built momentum across…

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LONDON and WASHINGTON, July 10, 2025 /PRNewswire/ — Natterbox, the AI-powered contact center provider, today launches AI Assistants and AI Agents – part of its dynamic AI workforce fully integrated into the world’s #1 CRM, designed to cut call queues, reduce costs, and free up human agents to focus on higher-value interactions that drive loyalty and growth. The AI Assistants can handle up to 70% of routine customer queries such as answering frequently asked questions or checking order statuses, while AI Agents go further by completing end-to-end tasks like processing refunds, scheduling appointments, and cancelling orders, all without human intervention. This powerful combination helps businesses…

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VANCOUVER, BC, July 10, 2025 /PRNewswire/ – Unbounce, the leading go-to-market (GTM) software platform for growing small and midmarket brands and agencies, today announced a host of new AI capabilities and feature integrations. These new additions reflect the rapid momentum and strategic alignment between the Unbounce and Insightly teams following their July 2024 merger. The two brands—now part of the Unbounce GTM platform—continue to advance their shared mission: empowering sales, marketing, and customer success teams with easy-to-use, scalable tools that help them capture, convert, and cultivate customer relationships with greater efficiency and impact. Since joining forces, the team has fast-tracked development of a number…

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NOIDA, India, July 10, 2025 /PRNewswire/ — HCLSoftware, a global leader in enterprise software solutions, announced today the launch of HCL Domino 14.5. Specifically targeting governments and regulated organizations concerned with their data privacy, HCL Domino 14.5 ushers in significant enhancements to the Domino+ sovereign collaboration portfolio, including the introduction of Domino IQ, a sovereign AI extension to the Domino platform that protects an organization’s data privacy and ensures information security. Users of the HCL Domino platform leverage powerful AI to automate tasks, analyse data, and more, by choosing the models that their organization or trusted sources have built. With compliance measures such…

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New research reveals only 15% of consumer goods companies successfully scale AI, but those firms—the “15% Club”—achieve significant ROI by prioritizing governance, agile funding, and business-driven AI initiatives across marketing, supply chain, customer service and product innovation. BOSTON, July 10, 2025 /PRNewswire/ — HFS Research, in partnership with Cognizant, has released a new report revealing how a select group of consumer goods firms—dubbed the “15% Club”—are moving beyond AI experimentation to enterprise-wide impact. Titled “The 15% Club: How Leading Consumer Goods Firms Turn AI Pilots into Scaled Success,” the research highlights what’s working right now in the AI adoption playbook and how the front-runners are using…

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GAINESVILLE, Fla., July 10, 2025 /PRNewswire/ — CPAmerica, Inc. is pleased to welcome Trullion, a modern accounting software platform that uses AI and advanced data infrastructure to help accounting teams work more efficiently and accurately, as a new Preferred Provider for the association. Trullion replaces outdated, time-consuming accounting tools with a modern, AI-powered platform that streamlines audits, financial reporting, and compliance. It offers a centralized solution with specialized modules for functions like lease accounting, revenue recognition, and auditing. With Trullion, each team gets a customized user interface tailored to their needs, while the platform automatically generates compliant reports and actionable insights for stakeholders. “We’re proud…

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