Total Economic Impact Study Examines AI Benefits for Five SS&C Blue Prism Customers and 166 Global Respondents
WINDSOR, Conn. /PRNewswire/ — SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced findings from the Total Economic Impact™ (TEI) of SS&C Blue Prism 1 , a 2024 study conducted by Forrester Consulting. SS&C Blue Prism commissioned the study to examine the potential Total Economic Impact™ that companies can achieve by deploying an Intelligent Automation Platform and assess the full potential financial impact of adopting SS&C Blue Prism Intelligent Automation. The study found that a composite organization representing surveyed customers using SS&C Blue Prism technologies achieved a return on investment value of 330% over three years, representing a net present value of $53.4 million.
“Over the past five years, AI has moved from addressing primarily operational challenges to more strategic challenges,” the TEI study stated. “AI is also increasingly driven by management and leadership rather than the IT or technology department, and while today automation management is coordinated across the organization, it used to be siloed.”
The study reveals overall revenue growth of 5.4% CAGR for the composite customer, an 8% increase in productivity and a 7.3% increase in employee retention, along with a payback time of less than six months . two
“The Forrester study’s findings confirm the ability of SS&C Blue Prism’s intelligent automation to drive business growth, increase productivity and improve employee retention,” said Bill Stone , president and CEO of SS&C Blue Prism. “SS&C Blue Prism’s end-to-end automation and orchestration enables customers to efficiently drive value and achieve transformative results.”
Among Forrester’s 166 respondents, 60% revealed improvements in speed, productivity, accuracy and auditability as the main benefits, while 65% saw increased value in more complete processes from a combined automation and orchestration solution.
Key benefits quantified over three years for the composite customer include:
- Business growth worth US$50.3 million
- US$12.7 million in productivity improvements
- $2.4 million in compliance cost savings
- $4.2 million in improving employee experience and retention
More than 2,800 customers around the world run their operations on SS&C Blue Prism , digitizing operations in financial services, insurance, healthcare and pharmaceuticals, banking and more. Download the study today .
Grades
1 Total Economic Impact is a methodology developed by Forrester Research that improves a company’s technological decision-making processes and assists suppliers in communicating the value proposition of their products and services to customers. The TEI methodology helps companies demonstrate, justify and realize the tangible value of IT initiatives to both senior management and other key business stakeholders.
2 When investing in intelligent automation, the study found incoming revenue growth of 73% overall NPV benefit and compound annual growth rate (CAGR) of 5.4% over the previous three years for a composite customer.
About SS&C Technologies
SS&C is a global provider of services and software for the healthcare and financial services industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut , and has offices throughout the world. Nearly 20,000 healthcare and financial services organizations, from the world’s largest enterprises to small and medium-sized businesses, trust SS&C for expertise, scale and technology.
Additional information about SS&C (Nasdaq: SSNC) is available at www.ssctech.com .
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