HONG KONG, Jan. 15, 2025 /PRNewswire/ — VOX Solutions, a leading innovator in the telecom sector, has made waves in 2024 by securing an impressive seven prestigious awards. This year’s accolades not only underscore VOX Solutions’ groundbreaking contributions to the industry, but also spotlight its unwavering drive to transform the future of global communication. From harnessing AI to creating innovative monetisation strategies, VOX Solutions continues to lead the charge in reshaping the international telecom landscape. VOX Solutions’ success is a testament to its relentless pursuit of excellence and highlight the company’s commitment to innovation, security, and delivering unparalleled value to its partners…
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Insurance company launches Glia, creating a unified experience for customers and CSRs and strengthening data and reporting capabilities NEW YORK and SARASOTA, Fla., Jan. 15, 2025 /PRNewswire/ — Glia, the leader in customer interaction technology, and FCCI Insurance Group (FCCI) today announced that the insurance company has successfully gone live with Glia to enhance the customer and Customer Service Representative (CSR) experience while creating deeper visibility into contact center operations. Purpose-built for the insurance industry, Glia’s modern, state-of-the-art contact center solution enables FCCI to unify all voice and digital interactions on a single platform that empowers the FCCI claims and billing teams to provide faster, more personalized customer…
NPST’s innovative technology underscores its commitment to advancing digital payment adoption to meet diverse user needs, and its strategic adaptability establishes it as a pivotal player in India’s financial ecosystem. SAN ANTONIO, Jan. 15, 2025 /PRNewswire/ — Frost & Sullivan recently researched the payment technology industry and, based on its findings, recognizes Network People Services Technologies Ltd. (NPST) with the 2024 Indian Company of the Year Award. Its core mission is to provide cutting-edge digital technology to all entities in the financial value chain, ensuring robust support at every stage of the payment process. The company provides banking solutions and payment processing infrastructure that interconnect financial entities within…
Agentic AI combines with the Genesys Cloud platform to unlock a hyper-personalized, scalable customer experience BOSTON, Jan. 15, 2025 /PRNewswire/ — boost.ai, a leading provider of conversational AI (CAI) solutions today announced its Enterprise AI solution is now available on the Genesys AppFoundry®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. boost.ai makes it easy for Genesys customers to integrate GenAI-powered virtual agents into their existing customer experience flow, delivering service options that are hyper-personalized and available 24/7. boost.ai’s agents reduce operational costs over time, while still delivering improved customer satisfaction rates for businesses operating…
WASHINGTON, Jan. 15, 2025 /PRNewswire/ — Nearly all Americans regularly use AI-enabled products, yet almost two-thirds are unaware they do so. This is based on findings released today by Gallup, in partnership with Telescope, highlighting new data on Americans’ use of AI-enabled products and their perceptions of AI’s future impact on society. The findings reveal that vast majorities of U.S. adults, regardless of political party, believe the government is at least partially responsible for addressing the potential harms and risks associated with AI. In addition, majorities say business leaders are equally responsible for how AI is used. The study also highlights Americans’ broad public concern…
Leverages AI for end-to-end transparency and insights SANTA CLARA, Calif. and PUNE, India, Jan. 15, 2025 /PRNewswire/ — Persistent Systems (BSE: 533179) (NSE: PERSISTENT), a global leader in Digital Engineering and Enterprise Modernization, today announced the launch of ContractAssIst, an AI-driven contract management solution developed in collaboration with Microsoft. Powered by Microsoft Azure, Microsoft 365 Copilot, Microsoft Teams, and advanced AI technologies, ContractAssIst simplifies workflows, enhances collaboration, and reduces operational complexity, enabling enterprises to achieve greater efficiency and optimize costs. Many enterprises struggle with tracking and managing their high volume of contracts from various vendors, leading to inefficiencies and lost productivity. ContractAssIst leverages Microsoft’s robust technology…
Company’s test and optimization portfolio supports Software Solutions for Industry Verticals and Integration Automation CHANDLER, Ariz., Jan. 15, 2025 /PRNewswire/ — VIAVI Solutions Inc. (VIAVI) (NASDAQ: VIAV) today introduced the TeraVM AI RAN Scenario Generator (AI RSG), the evolution of the company’s market-leading RAN Intelligent Controller (RIC) Test platform. Maintaining all of the features of RIC Test, the AI RSG enhances the simulated system-level RAN behavior, creating a RAN digital twin that replicates real-world conditions in the lab. The AI RSG joins a test and optimization portfolio that is ideally suited to the needs of platform and application developers planning to bid for the National Telecommunications and…
WALL TOWNSHIP, N.J., Jan. 15, 2025 /PRNewswire/ — NJFX, the Tier 3 carrier-neutral cable landing station and colocation campus is thrilled to welcome another major multinational bank into its robust ecosystem. This new partnership underscores NJFX’s pivotal role in facilitating secure, efficient, and resilient network strategies for financial organizations. The latest addition to the NJFX ecosystem represents a leading European financial institution with over 160 years of heritage and a presence spanning 65 countries. The bank’s expertise in Private Banking, Insurance, Global Banking and Investor Solutions, and International Retail, Mobility, and Leasing Services positions it as a critical player in the global economy.…
SEATTLE, Jan. 15, 2025 /PRNewswire/ — Spectral Capital Corporation (OTCQB: FCCN), a pioneer in providing its deep quantum technology platform, is pleased to announce the filing of a critical patent in quantum cybersecurity. “Over the past three decades, I have been deeply involved in the cybersecurity industry, including founding a leading-edge company that addressed some of the most complex challenges in the field,” said Sean Michael Brehm, chairman of Spectral. “Quantum computing elevates cybersecurity risks to an entirely new level. With its potential to break RSA encryption—the foundation of global data security—quantum technology presents an unprecedented threat. In response, our team has developed a…
Company tackles the growing cloud chaos costing enterprises more than $140 billion per year.1 NEW YORK and TEL AVIV, Israel, Jan. 15, 2025 /PRNewswire/ — ControlMonkey, the breakthrough end-to-end cloud automation platform offering “Total Cloud Control with Terraform,” today announces its global launch and the close of a $7 million seed round, co-led by lool ventures and Joule Ventures. The funding will accelerate development of ControlMonkey’s cloud governance tools and expand its global operations, including significant investments in engineering, customer success, and go-to-market initiatives. Founded by cloud industry veterans Aharon Twizer (co-founder of Spot.io–acquired by NetApp for $450M in 2020) and Ori Yemini (founding engineer of Spot.io), ControlMonkey revolutionizes how enterprise cloud teams deliver and…