SupportLogic’s Response Assist and Translation Assist boost agent productivity, improve operational efficiency, and increase customer revenue retention in a secure, enterprise-grade platform SAN JOSE, Calif., July 19, 2023 /PRNewswire/ — SupportLogic, the world’s first Support Experience (SX™) management platform, today begins the rollout of its first two generative AI features for Agent SX customers. Available today, Response Assist and Translation Assist solidify SupportLogic’s dedication to delivering the most advanced tech stack for empowering customer support teams or any customer-facing functions within the organization. SupportLogic’s predictive AI has been integral in automatically extracting and analyzing customer signals to create an unparalleled support…
Author: PRNEWSWIRE
As a holistic technology solution, Deloitte Digital’s Sustainability 360™ is designed to help organizations move from sustainability ambition to action NEW YORK, July 19, 2023 /PRNewswire/ — Deloitte announced today a new connectivity-based approach to ESG data collection and sustainability management that brings together technology from AT&T and Salesforce to help organizations streamline their processes, enhance data integrity and accelerate the identification of sustainability improvement opportunities across their operations and extended enterprise. This readily available approach integrates AT&T’s asset connectivity solutions with Deloitte Digital’s Sustainability 360TM offering — a sustainability management solution powered by Salesforce Net Zero Cloud. In addition to…
SAN FRANCISCO, July 19, 2023 /PRNewswire/ — The global network management system market size is expected to reach USD 17.67 billion by 2030, growing at a CAGR of 10.1% from 2023 to 2030, according to a new report by Grand View Research, Inc. Growing adoption of network management system (NMS) by data centers to enhance performance and eliminate downtime risks, coupled with rising demand for high Quality of Services (QoS), is expected to drive the market growth over the forecast period. Key Industry Insights & Findings from the report: Read 170-page market research report, “Network Management System Market Size, Share & Trends Analysis Report By Component (Solutions, Services),…
SAN FRANCISCO, July 19, 2023 /PRNewswire/ — The global data centric security market size is expected to reach USD 24.01 billion by 2030, growing at a CAGR of 24.2% from 2023 to 2030, according to the new reports of Grand View Research, Inc. The proliferation of digital technologies and the increase in cybercrimes has surged the risk of cyber-attacks and data breaches across organizations. This has emerged the demand for data-centric security solutions to protect sensitive information across different locations within and across organizations. Furthermore, stringent government regulations and policies across regions, for instance, the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act…
SINGAPORE, July 18, 2023 /PRNewswire/ — Ascenda, the rewards infrastructure company for the world, today announced the appointment of Gautam Thapar as the company’s Chief Product Officer (CPO). Gautam joins their executive team to lead their product vision as the company addresses the growing demand from financial services brands across the globe for Ascenda’s best-in-class rewards infrastructure. Thapar brings nearly two decades of technology and product leadership experience at big tech firms like Microsoft, Meta and Amazon. At Microsoft, he incubated their low code apps platform, PowerApps which has since grown to millions of monthly active users with a revenue north of $2B. He also…
Combining artificial intelligence with our leading meeting-management platform, Decisions is redefining how structured meetings are run. OSLO, Norway, July 19, 2023 /PRNewswire/ — Decisions, a leader in meeting management software, announced today the launch of its newest and most advanced product, MeetingCulture.ai. Combining artificial intelligence (AI), large language models and Decisions’ deep meeting process intelligence, MeetingCulture.ai is an entirely new interface for how people plan, run, and drive more outcomes from their meetings. “MeetingCulture.ai not only revolutionizes productivity for our customers and users, but it also redefines the entire meeting experience — before, during and after,” Decisions CEO Jørgen Solberg said. “By infusing years of…
SHANGHAI, July 19, 2023 /PRNewswire/ — Throughout the world today, AI is hailed as another revolutionary breakthrough since the advent of the graphical user interface in 1980. It has become the focus of global attention. In this rising tide, the discussion about AI continues to heat up. How much of the value and potential of AI is still worth exploring? What kind of disruptive changes will it bring to the manufacturing industry? As a pioneer and leader of industrial AI and robotics, Dr. Dapeng Liu, founder and CEO of Weiyun AI & Robotics Group, believes that technology and application scenarios are the two…
SHANGHAI , July 19, 2023 /PRNewswire/ — ZTE Corporation (0763.HK/000063.SZ), the world’s leading provider of information and communication technology solutions, introduced its technological breakthroughs to visitors at MWC Shanghai 2023 cutting-edge, its green and low-carbon solutions and its achievements in the field of green networks . The event was held at the Shanghai New International Expo Center, where ZTE showcased its innovative green area , fully in line with the “Green for All” theme. Achieving a low-carbon and green society is a long-term goal that requires constant commitment. As network traffic continues to grow, the challenge of accomplishing this goal becomes even greater. ZTE strongly believes that the solution lies in embracing…
NEW YORK, July 19, 2023 /PRNewswire/ — Datarails, the FP&A platform for Excel users, has rolled out FP&A Genius, “the ChatGPT” for the CFO’s Office. The world’s first generative AI tool for FP&A, which offers unprecedented instant insights about budgets, forecasts, variance and spend, is now available when new finance teams sign up. In total, Datarails has launched three powerful use cases for FP&A Genius following months of extensive testing and iteration with CFOs and FP&A leaders in sectors including manufacturing, tech, retail and healthcare. The main features at the heart of the new Datarails platform are: These new AI features are…
North Carolina, , Jul. 19, 2023 /Medianet/ — mindzie’s Automated Actions will empower users to go from discovering process insights to creating customizable workflows to improve them. DALLAS, TX / ACCESSWIRE / July 18, 2023 / mindzie, inc. (“mindzie”), a leading provider of Generative AI-Driven process mining and business process optimization software, is proud to announce the addition of a groundbreaking Automated Actions Engine to its flagship platform, the mindzie studio. This innovative feature empowers users to seamlessly transition from identifying process improvement opportunities to taking proactive and tangible actions, all within a single platform. Automated Actions mindzie’s Automated Action…