Maropost earns 17 badges across 70 G2 reports, including nine new accolades and eight for mid-market excellence TORONTO, Oct. 1, 2024 /PRNewswire/…
Browsing: customer service
New AI Assistant Enhances User Experience, Reduces Support Burden, and Lays the Groundwork for Future AI Capabilities NEW YORK, Oct. 1,…
By automating 80% of incoming email customer queries, it drives accurate resolutions 24/7 while cutting operational costs by 60% SAN…
SEOUL, South Korea, Feb. 19, 2024 /PRNewswire/ — AI Robotics platform specialist Integrit announced on the 1st that it is commercializing a groundbreaking generative…
Info-Tech Research Group’s latest research delves into the transformative potential of Gen AI within the insurance industry, offering IT leaders…
Year-on-year data also shows that confidence in cash flow visibility remains at a staggering low, with just 2% of C-suite and…
Automated Resolution is the next big customer service metric TORONTO, Jan. 30, 2024 /PRNewswire/ — Ada, the AI-native customer service automation company,…
CAMPBELL, Calif., Jan. 22, 2024 /PRNewswire/ — [24]7.ai, a trailblazer in customer service solutions, has recently had the honor of receiving the ‘2023…
Ada AI Agent to integrate with Dixa’s conversational customer service platform, delivering seamless AI-powered automation across the entire customer service…
Resolution rate increased to 89% with mobile app GPT experiences PALO ALTO, Calif., Jan. 16, 2024 /PRNewswire/ — Aisera, a pioneer of Generative…