Leading conversation analytics platform embraces AI to revolutionize call tracking MILLERSVILLE, Md., Dec. 10, 2024 /PRNewswire/ — CallTrackingMetrics, a global conversation analytics company, today announced the launch of its AskAI Summaries feature and VoiceAI feature, marking a momentous year of AI innovation. “AI is no longer a future trend; it’s the present reality shaping the tech industry,” said Todd Fisher, CEO and co-founder of CallTrackingMetrics. “At CallTrackingMetrics, we believe AI is the key to unlocking unparalleled customer experiences. By leveraging AI, we’re focused on empowering businesses to understand their customers on a deeper level and deliver personalized interactions that drive results.” Modern businesses struggle…
Author: PRNEWSWIRE
MONTREAL, LONDON and SAN FRANCISCO, Dec. 10, 2024 /PRNewswire/ – Coveo (TSX: CVO), the leading enterprise AI platform that brings AI search and GenAI to every point-of-experience, announced today that it has been named a Leader in the IDC MarketScape: Worldwide Knowledge Discovery Software for External-Facing Use Cases 2024 Vendor Assessment (Doc #US51813424, Nov. 2024). The IDC MarketScape evaluated 13 vendors that address use cases external to the organization, such as public-facing site search, customer support self-service search, and product/ecommerce search — assessing them on two primary categories: capabilities and strategies. “We’re honored to be recognized as a Leader in the IDC MarketScape for Knowledge Discovery for External-Facing…
Data integration firm recognized for second year in a row DENVER and MANCHESTER, England, Dec. 9, 2024 /PRNewswire/ — Data pipeline platform provider Matillion has been named a Challenger in the 2024 Gartner® Magic Quadrant™ for Data Integration Tools, being recognized for the second year running. “Data plays an even more important role as organizations grapple with the demand of not only analytics but also AI applications and use cases. Data is the lifeblood and data teams are the key. “Bringing AI to the data integration landscape to make teams even more productive and also provide the ability to build AI pipelines leveraging Snowflake Cortex,…
Independent Audits Confirm TraceLink’s Compliance with Leading Global Security Standards, Ensuring Customer Data Protection BOSTON, Dec. 9, 2024 /PRNewswire/ — TraceLink, the largest end-to-end digital network platform for intelligent orchestration of the supply chain, has reinforced its leadership in cybersecurity preparedness by completing independent audits for compliance with the International Organization for Standardization’s (ISO) / International Electrotechnical Commission (IEC) 27001:2022 and 27017:2015, as well as Service Organization Controls (SOC) 2 / International Standard on Assurance Engagements (ISAE) 3000 Type II for Security, Availability, and Confidentiality. Validated by independent compliance assessor A-LIGN, these achievements demonstrate TraceLink’s world-class security practices and unwavering commitment to…
In Collaboration with Entourage Pro, the Insights Tech Report Reveals the State of Technology Adoption Amid Ongoing Cost, Ethical, and Education Challenges. COLUMBIA, Md., Dec. 9, 2024 /PRNewswire/ — Global design and BIM software provider Vectorworks, Inc., has released the findings of their recent report on the use of design technology in entertainment and live event production. The “Insights Tech Report,” prepared exclusively for Vectorworks by Entourage Pro, the world’s first verified private global crew network for the event production industry, provides an analysis of the current trends, challenges, and opportunities in technology and their adoption across the entertainment industry, including artificial intelligence (AI),…
The newest product is the first to provide seamless discovery, classification, and enforcement of security controls for all privileged accounts, overcoming barriers that traditional Privilege Access Management (PAM) solutions do not offer GRAPEVINE, Texas, Dec. 9, 2024 /PRNewswire/ — Gartner Identity & Access Management Summit — Silverfort, the leading unified identity security company, today announced the launch of Privileged Access Security (PAS), a new way to secure privileged accounts faster and easier than ever before. Silverfort’s PAS product discovers, classifies, and protects privileged accounts end-to-end by operating from within the Identity and Access Management (IAM) infrastructure itself. This results in rapid time-to-value and far broader protection…
NEW YORK, Dec. 6, 2024 /PRNewswire/ — Report on how AI is driving market transformation – The global cryptocurrency market size is estimated to grow by USD 34.5 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 16.64% during the forecast period. Rising investment in digital assets is driving market growth, with a trend towards acceptance of cryptocurrency by retailers. However, volatility in value of cryptocurrency poses a challenge. Key market players include AlphaPoint Corp., Binance Holdings Ltd., Bitcoinforme S.L., Bitfury Group Ltd., CEX.IO Ltd, Coinbase Global Inc., Dogecoin, FMR LLC, Gemini Trust Co. LLC, KuCoin, Ledger SAS, Marathon Digital Holdings Inc, Pantera Capital, Pintu Kemana Saja, Riot Platforms Inc., Ripple Labs Inc.,…
With this integration, Asymbl ATS brings scalable recruiting capabilities to help enable talent teams to streamline workflows and maximize results. AUSTIN, Texas, Dec. 9, 2024 /PRNewswire/ — Asymbl, Inc. today announced it has integrated Asymbl ATS, an advanced Applicant Tracking System, with Salesforce Foundations. This enables firms of all sizes, from small teams to global enterprises, to streamline their recruiting workflows and assemble powerful staffing and recruiting solutions. By seamlessly integrating with Salesforce Foundations, Asymbl ATS empowers talent solution firms and recruiting teams to harness the full power of Salesforce’s Customer 360 and AI-driven functionalities, including Agentforce. Salesforce Foundations offers businesses essential sales, service, marketing,…
Leading supply chain software provider recognized for empowering FMCG external supply chains with greater materials visibility TORONTO, Dec. 9, 2024 /PRNewswire/ – Nulogy, a leading provider of manufacturing supply chain solutions, has been recognized with a 2024 Top Software & Tech award in the Supply Chain Visibility category by Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, and Supply & Demand Chain Executive. This award spotlights new-to-market software and technology solutions designed to provide automation, efficiency and visibility to the supply chain industry. Nulogy earned this recognition, in part, for its newly…
CAMBRIDGE, Mass., Dec. 9, 2024 /PRNewswire/ — Akamai Technologies, Inc. (NASDAQ: AKAM), the cloud company that powers and protects life online, today released a new study showing Akamai Guardicore Segmentation delivered a total benefit of US$9.6 million over three years and paid for itself (i.e., payback period) in less than six months for a composite organization based on interviewed customers. Forrester’s The Total Economic Impact™ Of Akamai Guardicore Segmentation also found it delivered a 152% return on investment (ROI) and saved more than US$2.9 million by reducing or eliminating legacy systems like traditional firewalls. Findings from the study include: Study respondents also reported unquantified benefits, including the ability to integrate…