MOUNTAIN VIEW, Calif., Feb. 4, 2025 /PRNewswire/ — General Revenue Corporation (GRC), a SinglePoint Group company serving North American businesses since 1947, continues to advance its collections operations and customer experience management through Prodigal’s AI-powered ProInsight platform, a partnership that began two years ago. By adopting ProInsight, GRC has moved beyond traditional sample-based call monitoring to achieve 100% call coverage through AI-driven analytics. This transformation aligns with SinglePoint’s commitment to exceptional service across their 1000+ employee omnichannel contact centers. “Moving to AI-powered call monitoring reflects our dedication to excellence. ProInsight’s comprehensive analysis ensures we maintain the highest compliance standards while delivering superior…
Author: PRNEWSWIRE
Using GenAI and Agentic AI to orchestrate resources, systems and processes for enhanced decision-making and rapid outcomes in data-driven industries WALNUT CREEK, Calif., Feb. 4, 2025 /PRNewswire/ — Vantiq, the leading GenAI-powered intelligent software platform for creating and operating real-time, event-driven systems, announced it is teaming up with Huron, a global professional services firm, to deliver advanced Agentic AI solutions. The initial phase of this relationship will focus on healthcare, leveraging Huron’s unparalleled industry expertise and Vantiq’s groundbreaking technology to deliver innovative solutions that transform hospital operations. This collaboration marks a significant step forward in bringing cutting-edge, real-time intelligence to industries where precision, adaptability and speed are essential…
At no cost, businesses of all sizes can now patch the first 200 endpoints with the full-featured autonomous endpoint management solution, configurable in five minutes HOUSTON, Feb. 4, 2025 /PRNewswire/ — Action1, a leading provider of autonomous endpoint management solutions, today announced a major expansion of its free tier, increasing the number of free endpoints from 100 to 200. The first, foundational use case for Autonomous Endpoint Management (AEM) is autonomous patching that accelerates patch deployment and compliance and reduces IT overhead and degradation of Digital Employee Experience (DEX). Driven by a mission to make autonomous endpoint management easily and universally accessible, Action1 will now enable…
GREENWOOD VILLAGE, Colo., Feb. 4, 2025 /PRNewswire/ — NexusTek, a leading provider of managed IT services, today announced the launch of the NexusTek Secure AI Platform, a comprehensive solution enabling businesses to harness the productivity benefits of generative AI while maintaining unmatched data security, oversight, and compliance. Generative AI is revolutionizing workplace productivity, but its unsanctioned use presents significant challenges for businesses, including compliance risks, data leakage, and a lack of observability. Employees are adopting generative AI tools—with or without company policies in place—making it critical for organizations to implement secure, monitored AI usage now. The NexusTek Secure AI Platform addresses three primary…
Ontinue IoT Security Service Strengthens Security Postures with Unified IT and OT Protection REDWOOD CITY, Calif., Feb. 4, 2025 /PRNewswire/ — Ontinue, a leading provider of AI-powered managed extended detection and response (MXDR) services and winner of the 2023 Microsoft Security Services Innovator of the Year award, today announced the expansion of its managed services to include IoT/OT environments. Ontinue ION for IoT Security is an add-on service to the Ontinue ION MXDR service that extends continuous protection to customers’ IoT and OT environments. As organizations integrate more IoT and OT devices into their operations, they face an expanding attack surface and increasing…
RIO DE JANEIRO, Feb. 4, 2025 /PRNewswire/ — Elea Data Centers, a leading provider of sustainable digital infrastructure and colocation services in Brazil’s Tier 1 and Tier 2 markets, announced the purchase of transformers from Brazil-based WEG – a global electro-electronic company providing equipment and solutions for industrial automation, power, and electrical engineering. The transformers purchase powering Elea’s 50MW high-voltage site in the São Paulo market falls under Elea’s US$300M first-phase investment in the company’s AI data center project. Manufactured at WEG’s Southern Brazil Gravataí facility, the transformers are scheduled for mid-2025 delivery, following Elea’s landmark agreement with Vertiv to procure cooling distribution units to support liquid cooling…
Another first-to-market milestone with some of the world’s most advanced infrastructure technology to help organizations train, deploy, and scale the world’s most complex AI models up to 30X faster. LIVINGSTON, N.J., Feb. 4, 2025 /PRNewswire/ — CoreWeave, the AI Hyperscaler™, today announced it is the first cloud provider to make NVIDIA GB200 NVL72-based instances generally available. CoreWeave’s GB200 NVL72-powered cluster is built on the NVIDIA GB200 Grace Blackwell Superchip – bringing performance and scalability to the next level, empowering customers to rapidly train, deploy, and scale the world’s most complex AI models. “Today’s milestone further solidifies our leadership position and ability to deliver cutting-edge…
Leading identity verification provider validated more than 370M unique identities in the past year, doubling 2023’s total INCLINE VILLAGE, Nev., Feb. 3, 2025 /PRNewswire/ — Socure, the leading AI-driven platform for digital identity verification, fraud prevention, and sanctions screening, achieved unparalleled growth and performance in 2024. Amid an era of increasing threats from AI-based deepfakes, injection attacks, and automated bot fraud, Socure not only met the challenge but outpaced the industry, delivering solutions that continuously improved while competitors struggled with degradation in accuracy. Socure’s platform verified over 2.7 billion identity requests in 2024, representing 370 million unique identities, doubling its 2023 totals. The company’s customer base expanded by 42% to over 2,800…
AudioCodes has surmounted marketplace limitations with its AI-powered Meeting Insights solution that can tightly integrate with various third-party collaboration and meeting platforms. SAN ANTONIO, Feb. 3, 2025 /PRNewswire/ — Based on its continuous research into the meetings solutions market, Frost & Sullivan recognizes AudioCodes with the 2025 Global Competitive Strategy Leadership Award for cross-platform meeting intelligence. AudioCodes Meeting Insights provides a centralized, secure, scalable, and searchable knowledge base that preserves and consolidates critical insights from interactions conducted on customers’ meeting platform of choice. By delivering AI-driven, role-specific insights, AudioCodes Meeting Insights equips leadership teams with actionable data to power the agility and innovation that…
SAN FRANCISCO, Feb. 3, 2025 /PRNewswire/ — Compass UOL, part of AI/R, the AI Revolution Company, and a global leader in Enterprise AI Transformation has announced that it has conquered the highest level of partnership with Amazon Web Services (AWS), becoming an AWS Premier Tier Services Partner. This achievement demonstrates Compass UOL’s technical expertise, compliance with the requirements of excellence in offering AWS services, and leadership in delivering cloud projects across the United States and Latin America. “Reaching the Premier Partner level consolidates our long-standing partnership with AWS and is the result of the dedicated work of our specialized and certified team,” said Alexis Rockenbach, Global CEO…