FAIRFAX COUNTY, Va., May 6, 2025 /PRNewswire/ — SuccessKPI has won a 2025 Stevie® for its “invisible GenAI” capabilities for the contact center market, spanning its AI-powered workforce engagement management (WEM) platform. The judges credited SuccessKPI with revolutionizing contact center operations with AI-powered features like Topic Miner, GenAI playbooks, Deep Prompts, Auto QM and Evaluation Co-Pilot. These innovations have led to significant improvements in business outcomes, customer experiences and operational efficiency. Key features include Topic Miner, which uncovers hidden topics and tags content dynamically, and GenAI Playbooks, which automate actions and provide real-time agent assistance. Deep Prompts allow teams to gain deeper insights from…
Author: PRNEWSWIRE
AI overview summaries are driving consumer search behavior, and Traject Data has been a leader in enabling organizations to collect and analyze the data that drives it WESTMINSTER, Colo., May 6, 2025 /PRNewswire/ — Traject Data, which provides SERP and eCommerce API solutions to enable seamless data collection, analysis, and integration, today announced enhancements to its capability to extract insights from Google AI Overview data. These updates include better device coverage, richer source parsing, and expanded output formats, all of which help organizations scale insights faster in a more flexible manner. The AI Overview (AIO), which Google now provides at the top of the…
Zero-cost, low-risk migration with AI-enabled path to SAP ERP clean core, empowering organizations to unlock the full potential of the cloud faster MONTREAL, May 6, 2025 /PRNewswire/ — Syntax Systems, a leading global technology solutions and services provider for cloud application implementation and management, today announced the introduction of Syntax FreeMigration+—a powerful new offer for businesses using SAP ECC that haven’t yet made the move to SAP S/4HANA® Cloud Private Edition. Syntax FreeMigration+ offers a zero-cost, low-risk migration path to the cloud through a combination of Syntax advisory and AI-enabled implementation services. “As organizations face growing pressure to modernize amid resource constraints, Syntax FreeMigration+ provides a…
Independent Ponemon Institute study of 685 IT and security professionals highlights surge in AI adoption, rise of pre-emptive defenses, stronger SOC performance, and persistent challenges in legacy integration and expertise. SANTA BARBARA, Calif., May 6, 2025 /PRNewswire/ — MixMode, a leader in AI-powered cybersecurity, today released State of AI in Cybersecurity Report 2025, its second annual report, independently conducted by the Ponemon Institute. Based on a survey of 685 U.S. IT and security professionals, the report reveals how organizations, especially in Critical Infrastructure, SLED, and U.S. Federal sectors, are adopting AI to counter evolving cyber threats. Key findings include: “AI is shifting Cybersecurity from reactive…
TAMPA, Fla., May 6, 2025 /PRNewswire/ — Inlayer, owner of the Phonism platform and a leader in network device management, today announced the availability of its powerful new integration with Microsoft Teams. This milestone expands the product’s multi-UCaaS support and gives service providers and enterprises the ability to provision, manage, and secure devices within the Microsoft Teams ecosystem remotely, and at scale. Phonism by Inlayer powers device management for top UCaaS platforms including Zoom, Webex, Alianza, BroadWorks and more. Our new Teams integration cuts onboarding time and costs by up to 100x, automates migrations, and reduces labor by up to 95%. With zero-touch provisioning, remote control, real-time visibility, bulk updates, and smart device…
New, easy-to-use AI functionality provides organizations with increased productivity andenhanced decision-making abilities ENGLEWOOD, Colo., May 6, 2025 /PRNewswire/ — BillingPlatform, the enterprise leader in cloud-based billing and revenue lifecycle management solutions, today announced the launch of BP Copilot, an AI-powered assistant designed to transform how businesses interact with their billing data and navigate the platform. BP Copilot enhances productivity by providing real-time reporting, contextual guidance and seamless access to support resources—all through simple, natural language queries that require no special technical skills. “BP Copilot represents a major step forward in simplifying enterprise billing operations,” said Dennis Wall, CEO at BillingPlatform. “By combining AI-powered reporting with intuitive…
NEW YORK, May 6, 2025 /PRNewswire/ — On May 1st, the global blockchain industry event Token2049 concluded successfully, marking a significant moment for Web3 and fintech innovations. Interlace, a leading Web3 fintech company, made its debut at the event, capturing widespread attention with its cutting-edge Card-as-a-Service (CaaS) solution. The company showcased its deep industry insights and strategic expansion plans for the Middle East market, positioning itself as a key player in the region’s Web3 ecosystem. Interlace’s presence attracted a diverse range of stakeholders, including Web3 enterprises, industry pioneers, developers, institutional investors, and ecosystem partners. Redefining what is possible in Web3 with Cards as a Service As a…
MESA, Ariz., May 6, 2025 /PRNewswire/ — Medical Care Technologies Inc. (OTC PINK: MDCE), a dynamic company in the memorabilia space, announced today its intent to potentially align its innovative AI-powered subsidiary, Real Game Used sales division, with an industry-leading auction house. Most of the top collectibles auction houses boast between $100M to $1B annually in public auction sales. This partnership is designed to leverage our established client base, with a larger international brand, potentially accelerating MDCE’s growth trajectory, by enhancing revenue opportunities, and reducing operational overhead. As part of this focused growth strategy, MDCE will pause direct scaling efforts for its auction subsidiary, Infinite Auctions, in favor of more synergistic, high-return opportunities through…
Tokenization functionality to roll out in the coming weeks, powered by D3’s DomainFi network BOSTON, May 6, 2025 /PRNewswire/ — EnCirca (encirca.com), a leading ICANN-accredited registrar, is proud to announce its upcoming support for tokenized domain names and Web3 digital identity. This initiative leverages integrations with D3’s Doma Protocol and MyPublicWallet, marking the first ICANN-compliant pathway for domain registrants to enter the Web3 ecosystem. Launching in phases, this evolution enables EnCirca customers to seamlessly convert traditional domain names into on-chain assets—without requiring technical expertise or cryptocurrency. The first phase—live now—introduces public wallet functionality. Full domain tokenization will be available in the coming weeks. “Domain…
Named for the combined power of intelligence and strength, the FM Intellium program provides clients with solutions to address the converging complexities of data centers, artificial intelligence, computing technology advancements and power generation demand JOHNSTON, R.I., May 6, 2025 /PRNewswire/ — Commercial property insurer FM today announced the launch of the FM Intellium program to drive a new initiative aimed at helping clients face a rapidly evolving risk environment fueled by the artificial intelligence (AI) and cloud computing boom—and the resulting data center and power generation needs these innovations require. AI and other powerful computer-driven activities are stoking a rapid increase in data center development.…