Amazon Nova Sonic helps Crescendo drive peak support quality, unlocking a new wave of CX innovation NEW YORK, July 16, 2025 /PRNewswire/ — (AWS Summit) — Crescendo, the AI-native platform built for outcomes and one of the fastest-growing customer experience (CX) companies to-date, today announced a major leap forward in its mission to move customer service into the age of intelligent engagement. With Nova Sonic, Amazon’s foundation model for speech understanding and generation, Crescendo now enables its customers to deliver fully-automated, natural conversations across voice support channels—delivering high-quality, personalized voice engagements around the clock. This advancement enables companies to offer on-demand conversational voice support anytime,…
Author: PRNEWSWIRE
In an era of fragmented IT, Oomnitza sets a new standard — enforcing policy, automating processes, and reducing risk across SaaS, cloud, hardware, and identity. SAN FRANCISCO, July 16, 2025 /PRNewswire/ — Oomnitza, the leader in enterprise technology full lifecycle governance and automation, today announced that it has been named by Gartner as a Sample Vendor for Digital Platform Conductor (DPC) Tools in three 2025 Hype Cycle reports: The Future of IT Management Is Governed, Not Just Visible As enterprises face mounting complexity across their technology environments, Oomnitza redefines what’s possible with a model purpose-built for automated, policy-driven lifecycle governance. Managing technology…
Backed by Galaxy Digital, Antalpha, and Mantle, FBTC Reaches $1.5B in TVL—Establishing the Gateway for Institutional Bitcoin Productivity. NEW YORK, July 16, 2025 /PRNewswire/ — Function (formerly Ignition) today announced that Galaxy Digital (NASDAQ/TSX: GLXY) has joined as a core contributor and investor in its $10M seed round alongside Antalpha and Mantle. With strategic support from Galaxy, Mantle, and Antalpha (NASDAQ: ANTA), Function is transforming Bitcoin from a passive store of value into a productive, composable financial asset that can flow seamlessly across decentralized and traditional markets. FBTC—a fully reserved Bitcoin asset with over $1.5B in Total Value Locked—serves as the flagship asset, establishing Function as the definitive gateway for corporate treasuries and institutions seeking to deploy Bitcoin productively while maintaining security and sovereignty.…
In a world where delays cost millions, this AI copilot shows teams what’s changing, what to do, and what happens next. LOS ANGELES, July 16, 2025 /PRNewswire/ — Rwazi has raised $12 million in Series A funding to replace every gut call with an AI copilot. The round will accelerate development of its simulation engine and decision copilot — giving teams real-time visibility into what’s changing, what to do next, and what outcome to expect. In a world where delays cost millions, this AI copilot shows teams what’s changing, what to do, and what happens next. “For decades, decisions have been driven by instinct. But gut…
Pulse Ai: Competitive Intelligence unlocks real-time competitive insights for every location at scale for marketers–an industry first SAN DIEGO, July 15, 2025 /PRNewswire/ — Chatmeter, the multi-location customer intelligence platform, today announced the launch of Pulse Ai: Competitive Intelligence, a tool that unlocks real-time competitive insights in local markets at scale for multi-location brands. “Multi-location businesses have always struggled to understand how their brands perform at the local level against local competitors,” said Chatmeter CEO John Mazur. “And now, for the first time ever, brands can gain competitive intelligence in every local market for every location at scale, and make more strategic decisions…
SAN JOSE, Calif., July 15, 2025 /PRNewswire/ — Today, VirtuousAI officially launches BAIO, the world’s first Business Automation, Intelligence, and Outcomes platform, a transformative new category of AI designed specifically to help mid-market companies close their Execution Gaps and compete at the speed of enterprise AI. The Execution Gap, the widening divide between strategic goals and a company’s ability to execute, is quietly eroding mid-market competitiveness. While the S&P 500 is investing billions to embed AI into their core operating models, most mid-sized firms remain stuck in inefficient pilot programs, disconnected tools, and data silos. BAIO from VirtuousAI changes the game. “Mid-market companies don’t need…
Streamlines operational efficiency, reduces cost, and bolsters risk mitigation of investigating high-risk customers by cutting manual effort by upwards of 60% and increasing investigation throughput by up to 5X NEW YORK, July 15, 2025 /PRNewswire/ — Enhanced Due Diligence (EDD) is a crucial but resource-intensive process for banks and financial institutions, requiring a detailed, thorough, and time-consuming assessment of the money laundering, fraud, sanctions, or terror financing risks a customer presents. Today, WorkFusion, a pioneer in AI Agents for financial crime compliance, announced the launch of Edward, an AI Agent specifically designed to automate and accelerate the laborious EDD process, significantly reducing manual effort and bolstering…
“Generative AI generates content. Analytical AI delivers insights.” ST. LOUIS, July 15, 2025 /PRNewswire/ — After five years of focused R&D, The Intelligence Factory today announced Derive, marking a pivotal moment in how organizations work with data. Now in paid closed beta, Derive gives select companies early access to a groundbreaking approach called Analytical AI, producing accurate insights and clarity instantly using natural language. For decades, businesses have relied on dashboards, spreadsheets, and specialized teams to interpret what’s happening. Recently, some have tried using LLMs for this. Despite their fluency with words, language models are fundamentally the wrong tool for true data analysis. LLMs generate text. Analytical AI computes to unearth truths your business simply couldn’t access before.…
Built on $700B+ in real purchase data, OutcomeHQ unifies performance workflows for faster, smarter media investment. NEW YORK, July 15, 2025 /PRNewswire/ — Attain, a leading permissioned commerce data company that powers real-time purchase measurement and sales outcome signals for brands, today announced substantial updates to OutcomeHQ, representing a powerful evolution of its platform that unifies consumer purchasing insights, audience building, activation, real-time sales performance optimization, and in-flight sales lift measurement into a single effortlessly easy platform called OutcomeHQ. With $700 billion in tracked annual spend across 10 million verified shoppers, OutcomeHQ turns real purchase behavior into real-time action. Marketers can now plan smarter, activate faster,…
Ivalua enables Konica Minolta to consolidate processes, improve spend visibility, and enhance operational efficiency. REDWOOD CITY, Calif., July 15, 2025 /PRNewswire/ — Ivalua, a global leader in spend management, and its partner Optis Consulting, today announced that Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a global provider of business technology solutions, has selected Ivalua’s unified platform to transform its Source-to-Pay (S2P) operations. Prior to selecting Ivalua, Konica Minolta identified opportunities to optimize its Source-to-Pay Operations, which were hindered by fragmented systems and inconsistent processes. Reliance on manual, transactional tasks and limited adoption of legacy platforms reduced visibility into spend, impacted productivity, and prevented teams…