Adoption of ServiceNow-centric CCaaS provider highlights growing demand for voice-first AI engagement platform. ROCKVILLE, Md., Oct. 1, 2025 /PRNewswire/ — 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced its selection by Astreya Partners, a global IT managed services provider (MSP), to implement its Voice AI and contact center solution integrated with ServiceNow. The strategic partnership aims to enhance Astreya’s service delivery, ensuring efficient and effective communication for their diverse clientele, including six of the Magnificent Seven. Meeting the Challenges of Modern IT ServicesDedicated to enhancing user experiences and driving digital transformation, Astreya, the company with over 2,400 IT professionals across…
Author: PRNEWSWIRE
CUPERTINO, Calif., Sept. 29, 2025 /PRNewswire/ — TVU Networks transforms live broadcasting. The cloud-native video technology pioneer brings two decades of innovation to Broadcast India 2025, Booth F07, Jio World Convention Centre (October 14-16). Experience how AI-powered workflows and intelligent cloud production revolutionize India’s broadcast landscape. India’s dynamic media ecosystem demands exceptional adaptability. Remote news gathering spans vast distances. Multi-location productions require seamless coordination. Rapid content turnaround pushes traditional infrastructure beyond limits. Connectivity constraints, escalating costs, and integration complexity stifle creative possibilities across regional markets. TVU’s comprehensive cloud production ecosystem eliminates these barriers entirely. Advanced AI automation orchestrates complex workflows with precision.…
Research finds 99% of organizations are using AI, yet 91% of executives express concern about risks; 60% find AI fraud detectors ineffective NEW YORK, LONDON and NOIDA, India, Sept. 29, 2025 /PRNewswire/ — HCLTech (NSE: HCLTECH.NS) (BSE: HCLTECH.BO), a leading global technology company, today announced the findings of its latest payments industry research. The research underscores a payments industry advancing rapidly toward an AI-enabled, autonomous future, while simultaneously confronting significant challenges related to trust, regulatory preparedness, and the constraints of legacy systems and infrastructure. The report highlights a paradox: while AI is seen as essential for balancing frictionless customer experiences with fraud protection, organizations…
The collaboration brings Builder.io’s AI-powered visual development platform to Google Cloud Marketplace, enabling enterprises to modernize frontends, accelerate workflows, and scale securely with AI. SAN FRANCISCO, Sept. 25, 2025 /PRNewswire/ — Builder.io today announced that it is bringing AI-powered visual development to enterprise teams, combining Builder.io’s platform with Google Cloud’s global infrastructure and the Vertex AI platform to help organizations modernize legacy frontends, accelerate development, and scale securely. As enterprises race to adopt AI-driven workflows and reduce delivery bottlenecks, the collaboration provides a foundation for building digital experiences that are both innovative and enterprise-ready. Why collaborate? By bringing Builder.io’s AI-powered visual development…
Recognized for platform innovation and accelerating AI adoption across the insurance industry NEW YORK and SINGAPORE, Sept. 25, 2025 /PRNewswire/ — Neutrinos, a leader in AI-powered intelligent automation for insurers, today announced that it has been awarded the Silver Globee® Business Award in the Enterprise AI-driven Automation Innovation category at the 17th Annual 2025 Globee® Awards for Innovation. This recognition underscores the breakthrough innovation of the Neutrinos AI-Native Intelligent Automation Platform and its accelerating adoption in the insurance sector. Notable new customer wins this year include a tier-one global life insurer in the United States and a Fortune 500 insurer across 8 countries in the Asia-Pacific region (APAC). “Insurers across the globe are demonstrating that AI adoption in…
Identity credentials are now the “currency of choice” for attackers, driving AI-powered phishing and harvesting, even as defenders turn to AI to shut it down SAN FRANCISCO, Sept. 25, 2025 /PRNewswire/ — BeyondID, a KeyData Cyber company, today released a groundbreaking new report that reveals how identity credentials have become the primary currency of today’s cybercrime. The research details how identity credentials – usernames, passwords, tokens, and access rights – are now the “currency of choice” for attackers, and why organizations must urgently prioritize identity-first security strategies. The report entitled “The Identity Economy: How Gaps in Identity Management Enable and Sustain Cybercrime” explores…
SEOUL, South Korea, Sept. 25, 2025 /PRNewswire/ — Roam, the global open wireless network, is taking centre stage at Korea Blockchain Week 2025 (KBW2025). As a silver sponsor of the main conference, IMPACT, Roam is showcasing how it connects OpenRoaming WiFi, smart global eSIM, and blockchain-based IDs to deliver seamless, secure, and community-driven internet access. From the very beginning, Roam’s ultimate goal has been to make WiFi access as seamless as possible through decentralized solutions that empower individuals. Its success lies in delivering real-world services that anyone can use—welcomed not only by crypto enthusiasts but also by everyday users who simply want simpler, cheaper connectivity. Why This Message Connects in Korea…
SINGAPORE, Sept. 25, 2025 /PRNewswire/ — Singapore-based technology company SUPERLINEAR PTE. LTD. has announced the launch of Lessie AI, a groundbreaking AI-powered tool that marks the arrival of the world’s first Multi-Scenario People Search AI Agent. Designed to address one of the most pressing challenges of the digital age, namely finding the right people, Lessie AI promises to redefine how professionals connect, collaborate, and grow relationships in an increasingly network-driven world. In today’s digital economy, social networks and business success are deeply intertwined with human connections. Yet the path to building these relationships has long been complex, requiring professionals to spend considerable time identifying, evaluating,…
SAN FRANCISCO, Sept. 25, 2025 /PRNewswire/ — Harness, the AI DevOps® Platform company, today announced that it has been named a Leader in the 2025 Gartner Magic Quadrant™ for DevOps Platforms, marking its second consecutive year in the Leaders quadrant. Engineering teams are operating at unprecedented speed as organizations face mounting pressure to accelerate software delivery while managing tighter security requirements, shrinking budgets, and the added complexity of artificial intelligence. Traditional DevOps tools aren’t built for this scale or pace, but Harness is. “As software delivery becomes more complex, we are committed to providing a DevOps platform that delivers on innovation and scale, without sacrificing…
NEW YORK, Sept. 25, 2025 /PRNewswire/ — LivePerson (NASDAQ: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced its inclusion in the Gartner “Competitive Landscape: Digital Customer Service” report. In the report, Gartner found that “vendors from the CCaaS, CRM CEC and DCS markets are innovating to support evolving customer engagement needs such as conversation orchestration and channel-less experiences.”1 “The market is evolving beyond siloed channels toward seamless, orchestrated conversations,” said John Sabino, CEO of LivePerson. “Our connected experience platform is built for this future, providing an open platform that empowers brands to automate, personalize, and scale engagement across…