New capabilities uncover which conversations to automate and how to design AI Agents to get the job done SUNNYVALE, Calif., Dec. 2, 2025 /PRNewswire/ — Cresta, the leading customer experience AI platform for human and AI agents, launched Automation Discovery, a powerful new solution that pinpoints exactly which common customer conversations to automate with AI Agents, and how to do so. With Cresta Automation Discovery, businesses prioritize AI Agent deployments with confidence, reduce time-to-value, and lay out a clear roadmap for what to automate and how. “One of the biggest hurdles in building enterprise-grade customer-facing AI agents is deciding which use cases to automate,…
Author: PRNEWSWIRE
Simple Score™ Measures Business Discoverability to ChatGPT, Google AI, and Perplexity SAN FRANCISCO, Dec. 2, 2025 /PRNewswire/ — SimpleScanAI today launched the world’s first AI visibility measurement platform, introducing the Simple Score™ – a proprietary 0-100 metric that functions as the “FICO Score” for business discoverability in AI-powered search. As 40% of consumers now use ChatGPT, Google Gemini, and Perplexity instead of traditional search engines for recommendations, most businesses are becoming invisible. When customers ask AI for “the best lawyer near me” or “top restaurant in Dallas,” AI recommends businesses with strong cross-platform digital authority – or defaults to competitors. “Just like…
ATLANTA, Dec. 2, 2025 /PRNewswire/ — AODocs announced today it has been recognized as an Emerging Specialist in the Gartner® Innovation Guide for Generative AI Knowledge Management Apps. We believe AODocs’ inclusion reinforces the company’s position in AI-driven knowledge management and intelligent document workflows. AODocs’ inclusion underscores its unique capability to bridge traditional document control with modern AI-powered knowledge retrieval, positioning it among the most advanced vendors in this fast-growing market. The report explores the evolving landscape of AI knowledge management apps and general productivity solutions, offering insights into how these innovations can help clients increase productivity, reduce costs, and enhance customer experience. “Many…
New solution harnesses Solace’s market-leading real-time data platform to enable enterprises to build and orchestrate robust and reliable single and multi-agent AI applications LAS VEGAS, Dec. 2, 2025 /PRNewswire/ — AWS re:Invent 2025, Booth # 1570 — Solace, the real-time data and agentic AI company, today announced general availability (GA) of Solace Agent Mesh Enterprise, an open agentic AI platform that enables organizations to build, deploy and operate intelligent and well-governed AI-powered applications – from simple single-agent to powerful multi-agent orchestrated solutions – that interact in real-time with enterprise applications and data. Agentic AI promises greater productivity and increased competitiveness, with a recent industry report indicating it can…
As the industry faces familiar challenges, experts foresee AI becoming the engine that drives the business CARY, N.C., Dec. 2, 2025 /PRNewswire/ — As insurers have entered the AI age, they’ve regarded the technology as something like a hot new phone app: They know they want it, but they are still figuring out the best way to use it. Looking ahead to 2026, SAS’ industry experts foresee a breakthrough year in which AI will become central to how insurers operate – no longer as an accessory, but as something like the business’s operating system, powering functions from underwriting to claims decisions. SAS’ industry…
Deployment of 8,000 Microsoft 365 Copilot and GitHub Copilot Licenses marks a key milestone in UST’s Take Flight with AI Initiative, advancing its vision for AI-powered enterprise transformation ALISO VIEJO, Calif., Dec. 2, 2025 /PRNewswire/ — UST, a leading AI and technology transformation solutions company, today announced the integration of Microsoft 365 Copilot and GitHub Copilot across its operations as part of its continued use of Microsoft technologies. This step demonstrates UST’s commitment to leveraging generative AI to enhance operational efficiency and innovation across its global workforce while delivering greater value, agility, and transformative outcomes for its customers. UST’s investment in employee empowerment aligns with the…
LAS VEGAS, Dec. 2, 2025 /PRNewswire/ — Quantiphi, an AI-first digital engineering company, today announced it has received the 2025 Amazon Web Services (AWS) Public Sector Global GenAI Consulting Partner of the Year award, recognized for its leadership in helping public sector organizations modernize operations, enhance citizen experiences and drive AI-infused transformation at scale through cloud, data and AI solutions on Amazon Web Services (AWS). Announced during the Partner Awards Gala at AWS re:Invent 2025, the Geographic and Global AWS Partner Awards recognize AWS partners that have embraced specialization, innovation and cooperation over the past year. This recognition validates Quantiphi’s strategic alignment with AWS and its…
EAM Invests in Connectbase to Accelerate Global Growth and Innovation BOSTON, Dec. 2, 2025 /PRNewswire/ — Connectbase, the Operating System for transacting in the Connected World, delivering digital infrastructure insights, mapping, quoting, and automation for the global connectivity ecosystem, today announced it has acquired Cloud Age, an industry-leading telecom invoice automation and spend management SaaS platform serving the service provider ecosystem. This acquisition extends Connectbase’s reach and reinforces its mission to build the Operating System for Transacting in the Connected World—a unified digital fabric connecting the partnering, buying, selling, and management of the commercial relationships of connectivity, managed services and digital infrastructure at scale. In…
NEW YORK, Dec. 2, 2025 /PRNewswire/ — vHive, a global leader in infrastructure digitization, announces the launch of On-Site Validation, the first real-time field verification solution that ensures antenna installations match modification plans before the updated configuration goes live. Built to address one of the most costly problems in modern network rollouts, On-Site Validation realigns the delivery chain: It gives MNOs and contractors certainty that every installation is accurate in real time, while contractors confirm antenna installations against plans before leaving the site, reducing revisits that slow deployments and degrade performance. The rapid pace of upgrades has outgrown the industry’s ability to verify…
New integration identifies the ideal functions for migration and activates them safely — maximizing performance, cost control, and hardware flexibility SAN FRANCISCO, Dec. 2, 2025 /PRNewswire/ — Sedai, the self-driving cloud™, today announced support for AWS Lambda Managed Instances. This powerful integration gives engineering, platform, and FinOps teams an automated approach to evaluating and migrating the right workloads to AWS Lambda Managed Instances. AWS Lambda Managed Instances enables Lambda functions to run on Amazon Elastic Compute Cloud (EC2) hardware, including graphics processing units (GPUs) and Graviton4. By combining this technology with Sedai’s behavior-driven analytics, customers gain a faster, lower-risk path to improved performance…
