One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution HOLMDEL, N.J., Sept. 18, 2024 /PRNewswire/ — Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), is one of the first contact center providers to join Salesforce’s Bring Your Own Channel for Contact Center as a Service (BYOC for CCaaS) pilot program. With BYOC for CCaaS, Vonage Premier for Salesforce Service Cloud Voice customers will have the ability to integrate Vonage omnichannel and AI-powered capabilities into their existing contact center solutions, including…
Author: PRNEWSWIRE
Read More
NEW YORK, Sept. 17, 2024 /PRNewswire/ — Report on how AI is driving market transformation- The global over the top (OTT) market size is estimated to grow by USD 630.5 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 27.77% during the forecast period. Growing preference for cloud streaming services is driving market growth, with a trend towards growing number of partnerships and acquisitions. However, illegal downloading and piracy poses a challenge. Key market players include 8×8 Inc., Alphabet Inc., Amazon.com Inc., Apple Inc., Cineverse Entertainment Corp., Comcast Corp., Deezer SA, Meta Platforms Inc., FlixFling LLC, iflix Ltd., iMPACTFUL Group Inc., Microsoft…
NEW YORK, Sept. 17, 2024 /PRNewswire/ — Report on how AI is driving market transformation- The global event management software market size is estimated to grow by USD 2.78 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 8.21% during the forecast period. Rising requirements for low total cost of ownership (TCO) is driving market growth, with a trend towards emergence of chatbots. However, uncertainty regarding return on investment poses a challenge. Key market players include 5Touch Solution Inc., Arlo Software Ltd., Aventri Inc., Bizzabo, CadmiumCD LLC, Certain Inc., Cvent Holding Corp., Eventbrite Inc., EventGeek Inc., Eventzilla Corp., Fortive Corp., Global…
NEW YORK, Sept. 17, 2024 /PRNewswire/ — Report on how AI is redefining market landscape- The global electronic design automation (EDA) market size is estimated to grow by USD 8693.6 mn from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 10.26% during the forecast period. Growing significance of eda in electronic design process is driving market growth, with a trend towards machine learning disrupting global eda market. However, high dependency on semiconductors and electronics markets poses a challenge. Key market players include Advanced Micro Devices Inc., Agnisys Inc., Aldec Inc., ANSYS Inc., Autodesk Inc., Cadence Design Systems Inc., ElectroMagneticWorks Inc., Eremex Ltd., Intercept Technology…
Neudata’s 2024 alternative data trends report covers AI integration, spending trends, hot datasets and more. LONDON, Sept. 18, 2024 /PRNewswire/ — Alternative data purchasing budgets are projected to rise in 2025 after a strong 2024, according to Neudata’s The Future of Alternative Data report. The report is available for download here > Key findings from the report include: “It’s no surprise to see the strong appetite for alternative data growing across industries, as more private equity/venture capital firms and consultancies join the hedge fund industry in discovering how valuable alternative data can be,” said Rado Lipuš, CEO and founder of Neudata. “We were heartened to see…
Enhanced DeepL glossary functionality – including new glossary generator, expanded language support and more – will boost global business translations, saving time, effort, and costs COLOGNE, Germany, Sept. 18, 2024 /PRNewswire/ — DeepL, a leading global Language AI company, today announced several updates to its glossary feature, which is a powerful tool that enhances translation consistency and accuracy by enabling professionals and companies to personalize translations for specific terms. The tool now offers the industry’s first smart glossary generator, which helps simplify and speed up the process of creating glossaries for translations. Glossary is also available in several new languages and within DeepL’s…
PHOENIX, Sept. 17, 2024 /PRNewswire/ — NuclearN, a leading provider of AI solutions for the energy sector, announced its partnership with DataGlance, the nuclear industry’s leading mobile digital work solutions provider. Together, they are developing an AI-driven work order planning solution to streamline the creation of step-by-step work instructions for corrective maintenance tasks to further enhance operational efficiency. The new solution will combine NuclearN’s generative AI and DataGlance’s configurable workflows to automate key aspects of the corrective maintenance work order development process. Work order planning time will be reduced through AI-performed historic work analysis that then drives generative task creation, task-time determination,…
Solution provides a unified view of team performance, and a breakthrough AI-powered manager assist tool Summary: NEW YORK, Sept. 17, 2024 /PRNewswire/ — Centrical, the leading Performance Experience Platform for frontline employees, announced today the launch of Team Performance Central and AI Assistant for Team Leaders. The breakthrough technology provides team leaders with a unified view of team performance, interactive data exploration, and a revolutionary AI-powered manager assist tool that automatically summarizes team performance and guides team leaders to the next best action by surfacing contextual and personalized coaching and recognition recommendations. Driving Significant Time Savings for Team Leaders Leading customer experience organizations…
New platform features equip finance professionals and internal and external auditors with advanced AI tools to detect anomalies, ensure compliance, and strengthen risk management OTTAWA, ON, Sept. 17, 2024 /PRNewswire/ – The MindBridge Conference – MindBridge, the leading AI-powered financial risk intelligence platform, is announcing significant enhancements to its MindBridge AI™ platform at The MindBridge Conference. These improvements come as MindBridge continues to redefine financial integrity by providing finance professionals and auditors with a platform to analyze all financial transactional data, all the time. New capabilities allow companies to contextually view and manage financial irregularities, whether from errors, risks, or fraud, through the lens of an…
MINNEAPOLIS, Sept. 17, 2024 /PRNewswire/ — Recast Software, a leader in IT and security management tools, is excited to announce the launch of several new capabilities designed to enhance Microsoft Intune. These innovations will make endpoint management more seamless and efficient for IT teams, supporting the modern workplace vision and advancing Unified Endpoint Management. Recast Software’s commitment to being a premier partner in the Microsoft ecosystem ensures that IT administrators have the tools they need to maintain secure, compliant, and efficient environments, whether managing devices on-premises or in the cloud. Revolutionizing Intune Management with Right Click Tools The integration of Recast Software’s popular…