DENVER, June 20, 2023 /PRNewswire/ — Today, Genesys® kicked off Xperience 2023, the customer experience (CX) event of the year, by unveiling the expansion of the company’s artificial intelligence (AI)-powered experience orchestration leadership with new AI and automation innovations, offers and expanded relationships. With the fusion of conversational, predictive and generative AI now critical to scale relevant, seamless and individualized experiences, today Genesys debuted the new standard for AI-driven orchestration that’s grounded in trust, security and innovation. Through the power of Genesys AI infused across the Genesys Cloud CX™ platform, businesses can reimagine how they engage with customers and change the way people work. At Xperience,…
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Innovative projects underway, include smart devices, mobile communication, artificial intelligence and virtual reality MOUNTAIN VIEW, Calif., June 20, 2023 /PRNewswire/ — Today, El Camino Health announces the launch of a healthcare innovation fund, which will enable the health system to stay at the forefront of new healthcare technology and continue to adopt the latest and best practices to improve patient care. The fund was made possible by a generous gift by local philanthropists Pamela and Edward Taft. “At El Camino Health, our priority is to provide the most advanced science of medicine and continuously improve our services and patient outcomes,” said Dan Woods, chief executive officer…
SAN FRANCISCO, June 20, 2023 /CNW/ — Intento, the Enterprise Machine Translation Hub, and e2f, a language intelligence pioneer, teamed up to study the Machine Translation and Generative AI market and present the State of Machine Translation 2023 report (the seventh consecutive year for Intento). This edition analyzes the performance of 37 MT Engines across 22 language pairs and 9 content domains, providing the latest overview of the rapidly evolving MT landscape. Key highlights include: Out of the 37 Machine Translation Engines evaluated, 23 are best-performing in some language pairs and domains5 Large Language Models from AI21, Anthropic, and OpenAI, including…
Increase in efforts of government to deploy AI technology and secured and convenient data storage, drives the growth of the global AI trust, risk and security management market. PORTLAND, Ore., June 20, 2023 /PRNewswire/ — Allied Market Research published a report, titled, “AI trust, Risk and Security Management Market by Component (Solution and Services), Deployment Mode (On-premise and Cloud), Enterprise Size (Large Enterprise and Small and Medium-sized Enterprise), Industry Vertical (IT and Telecom, BFSI, Manufacturing, Retail and E-commerce, Healthcare, Government, and Others), and Region (North America, Europe, Asia-Pacific, and LAMEA): Global Opportunity Analysis and Industry Forecast, 2022-2032” According to the report, the global generated $ 1.7…
TORONTO, June 20, 2023 /PRNewswire/ – Thriver, a leading workplace service management technology company, proudly announces the release of its revolutionary AI Chatbot. Developed by Thriver’s R&D team, this cutting-edge addition enhances the user experience and simplifies workplace service management. The Thriver AI Chatbot leverages the power of artificial intelligence to seamlessly provide users with recommendations, bookings, and support within the Thriver technology suite. This intelligent culture concierge empowers employees to effortlessly request personalized recommendations for various workplace services based on their preferences and needs. With the AI Chatbot, employees can converse with a virtual concierge to explore and discover the trendiest team services available through the Thriver marketplace. From booking…
Creates Blueprint for How Financial Institutions Can Significantly Strengthen the Security and Privacy of Customer Interactions While Also Dramatically Improving CX DENVER, June 20, 2023 /PRNewswire/ — Journey.ai, Inc (DBA: Journey), a groundbreaking cybersecurity software business, has joined forces with Tradition Capital Bank, a leading community bank headquartered in Edina, Minnesota. This strategic partnership signifies a pivotal moment in the industry as both companies unite to redefine cybersecurity and digital transformation in the face of escalating data breaches and emerging threats from deepfakes and generative AI. Tradition Capital Bank’s decision to select Journey as their trusted vendor and partner reflects the urgency for the financial service…
A continuation of its innovative generative AI tool offerings, Evolv AI announces two new features for e-commerce leaders to make digital experimentation and personalization efforts more seamless. SAN FRANCISCO, June 20, 2023 /PRNewswire/ — In its new generative AI product development series, Evolv AI has added two new features — text paraphrasing and image design — to its personalization and experimentation platform. Text paraphrasing enables e-commerce teams to rapidly generate copy ideas for experimentations/tests and preview AI-recommended copy all in one solution, the Evolv AI Web Editor. The AI image design tool allows teams to instantly generate new images to test from a simple…
AI Writer is the newest feature in the connected all-in-one nonprofit software NEW YORK, June 20, 2023 /PRNewswire/ — Giveffect, the leading all-in-one nonprofit management software, today announced the launch of its latest innovative feature: AI Writer. This cutting-edge tool built within the connected Giveffect software helps nonprofits write the most sought-after types of content quickly, easily and without leaving the platform. Nonprofit teams often face the challenge of being stretched thin with limited resources and a constant need to produce compelling content to engage supporters. AI Writer addresses this challenge head-on by streamlining the writing process, saving time and effort for nonprofit…
MONCTON, NB, June 20, 2023 /PRNewswire/ – VidCruiter, Inc.—the world’s leading interviewing platform used by Fortune 500 companies, national governments, and international organizations— has acquired AI-startup Ingage Solutions. The acquisition increases VidCruiter’s interview intelligence technologies by expanding its video interviewing platform’s real-time intelligence engine. Ingage’s ethical AI technology will improve interview performance, reduce the impact of bias, and contribute to more equitable hiring practices ensuring leading firms can better identify top talent faster. Ingage was founded by Jamal Madni and Matt Davis at Stanford University. Both individuals had been researching virtual meeting technology prior to the gathering restrictions in 2020 and were asked to guide Stanford University’s transition to…
Founded by unscripted TV veteran John Ehrhard, Orson will use the funds to build teams to scale the science of unscripted storytelling and generative AI, expand production of its successful StoryStrip™ technology and launch new products. WINTER GARDEN, Fla., June 20, 2023 /PRNewswire/ — Orson, a story-as-a-service startup, officially announced today that it has raised $3 million to deepen its investment in generative AI and the science of video storytelling to help users build meaningful human connections. The new investment, raised from a group of private investors, including Cyan Banister and Long Journey Ventures, will also be used to scale up automated video storytelling platform StoryStrip’s™ technology…