Frost & Sullivan unveils the grand return of ‘CC Awards’ celebrating customer service excellence. SAN ANTONIO, Sept. 19, 2023 /CNW/ — Frost & Sullivan recently announced the return of the “CC Awards” which identify and honor teams and companies leading the way in creating excellent customer experiences. The CC Awards recognize excellence and outstanding achievement in the customer service sector across five categories: The Mr. Roboto – AI, and AutomationThe Get Up Stand Up – Hybrid WorkforceThe 9 to 5 – Customer Experience AnalyticsThe Good Vibrations – Innovative Agent EngagementThe Virtual Insanity – Self-Serve and Virtual Assistant There is also a…
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Industry veteran aims to unlock productivity gains for French organizations through expanded adoption of the Appian AI Process Platform. PARIS, Sept. 19, 2023 /PRNewswire/ — Appian (NASDAQ: APPN) announces the appointment of Frédéric Godde as Regional Vice President of Sales for Appian France. With 20 years of B2B technology experience, Godde has in-depth knowledge of key industries, including banking, insurance, energy, telecoms, life sciences, and the public sector. These industries are under tremendous pressure to increase agility and competitiveness through digital transformation, but their innovation projects are hampered by increasing regulatory scrutiny and the need to prove compliance. This appointment…
On the Heels of VGS Acquisition, Industry Leading Tech Provider Unveils New Restaurant & Retail Platform TWYFORD, England, Sept. 19, 2023 /PRNewswire/ — accesso Technology Group (AIM: ACSO), the premier technology solutions provider for attractions and venues worldwide, will return next week to IAAPA Expo Europe 2023 as a Silver-Level Sponsor. IAAPA Expo Europe 2023 – the leisure & entertainment industry’s premier European event – will be hosted in Vienna, Austria, at the Messe Wien Exhibition & Congress Center from Sept. 25-28. At Booth A2825, accesso will showcase the latest addition to the company’s suite of industry-leading and globally trusted technologies – the…
The appointments aim to support atNorth’s response to a surge in demand for its services and ongoing expansion plans. REYKJAVIK, Iceland, Sept. 19, 2023 /PRNewswire/ — atNorth, the leading Nordic colocation, high-performance computing, and artificial intelligence service provider, has today announced the appointment of Magnus Dittmer as Director of Bid Management and Kristinn Kristjánsson as Director of Accounting as the business continues to experience significant demand for its sustainable, best in class, digital infrastructure solutions. Magnus brings a wealth of knowledge in business development and bid management garnered over his 25 years’ experience in customer relations and sales roles. Prior…
ZUG, Switzerland, Sept. 19, 2023 /PRNewswire/ — nChain, a leading global provider of blockchain technology, IP licensing and consulting services, today announces the appointment of Peter Coulson as its new group Chief Operating Officer. Combining a world-leading Web3 IP portfolio together with knowledge, expertise, tools, and products, nChain is well-positioned to enable a seamless business transition from Web2 to Web3. Peter Coulson joins nChain with a diverse career in strategic, operational, and technical leadership. He has navigated challenging operational environments, led research commissioning, overseen HR, finance, and commercial endeavours, and managed high-value portfolios. Peter’s last appointment in the Royal Navy saw…
VANCOUVER, BC, Sept. 19, 2023 /PRNewswire/ — Wondershare Virbo, the leading AI avatar video creation platform, has unveiled new features aimed at simplifying the production of captivating and lifelike avatar videos. The updates encompass Talking Photo, AI Video Translation, and Speech to Video. Dour Dou, Virbo’s Product Director, remarked, “Since our launch, we have diligently heeded user feedback to shape Virbo’s roadmap, with the aim of enhancing accessibility to AI technology and streamlining the video creation process.” Virbo’s advanced neural rendering technology effortlessly transforms images into realistic talking avatars, offering a simple solution for businesses, content creators, and users to give…
Red Hat Veteran Brian Cornell Joins as Vice President, Sales for the DACH Region; Former Citrix Sales Leader Darren Fields Named Vice President, Sales for UK/Ireland and International SAN FRANCISCO and BREMEN, Germany, Sept. 19, 2023 /PRNewswire/ — IGEL, provider of the managed endpoint operating system for secured access to any digital workspace, today announced the global expansion of its sales leadership with new executives for the DACH region (including Germany, Austria and Switzerland) as well as UK/Ireland, Australia/New Zealand (ANZ) and additional international markets. Former Red Hat global executive, Brian Cornell has been named Vice President, Sales for the…
COPENHAGEN, Denmark, Sept. 19, 2023 /PRNewswire/ — Comviva, the global leader in customer experience, data monetization, and cloud communication solutions, today announced its partnership with Lebara, a UK-based telecommunication service provider, to transform its messaging through cloud-based multitenant SMSC platform – UNO. Lebara has deployed Comviva’s UNO platform for multiple MVNOs, in order to have a unified approach to the provisioning, control, and management of messaging offerings across multiple locations. This deployment will help Lebara in the optimization of cloud resources and the effective utilization of software licenses. This will lead to a short turnaround time to onboard enterprises. UNO platform…
KeeperPAM praised for ease of deployment, wide range of integrations, security certifications and low cost, as well as secrets and password management CHICAGO, Sept. 19, 2023 /PRNewswire/ — Keeper Security, a provider of cloud-based zero-trust and zero-knowledge next-gen privileged access management (PAM)– delivering password, secrets and privileged connection management within one unified platform– has been identified as a leading PAM provider for its product strength and cost-efficiency. The recognition comes from analyst firm Enterprise Management Associates® (EMA™) in its latest research report: EMA Radar™ for Privileged Access Management. EMA provides an unbiased view of the market landscape, ensuring organizations…
BlazeMeter’s new Test Data Pro adds generative AI in three significant ways to auto-generate test data, increase data profiling precision, and enable natural language for test data rule creation. MINNEAPOLIS, Sept. 18, 2023 /PRNewswire/ — Perforce Software, a global leader in DevOps solutions, announces BlazeMeter’s Test Data Pro, the latest addition to its comprehensive continuous testing platform. Designed to optimize test data generation, Test Data Pro leverages cutting-edge AI technology to simplify and democratize the use of test data. Having access to accurate, synchronized test data is one of the biggest testing challenges today — especially as organizations shift left.…