Renovus worked closely with company’s management team to establish InflowCX as an industry-leading contact center and customer experience consulting firm WAYNE, Pa., Oct. 23, 2023 /PRNewswire/ — Renovus Capital Partners (“Renovus”), a premier lower middle-market private equity firm specializing in the knowledge and talent industries, today announced the sale of its portfolio company Inflow Communications LLC (“InflowCX”) to an affiliate of Gemspring Capital Management, LLC who intends to combine it with their portfolio company, Amplix, a provider of technology advisory services and software. Financial terms of the transaction were not disclosed. Renovus acquired InflowCX in 2020 and shortly thereafter combined the…
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With its state-of-the-art interface, DataVerse promises to redefine data visualization, offering a 360-degree perspective, to identify and resolve data policy noncompliance. PRINCETON, N.J., Oct. 23, 2023 /PRNewswire/ — Traditionally, data management platforms are constrained by the limited amount of real estate visible in a 2D environment. This limitation makes it difficult for analysts to visualize the details of large complex data flows and nearly impossible to visualize anomalies introduced as the data moves. What if business and data teams could pinpoint the moment a data policy violation is introduced in a downstream system and mitigate the risk? Global IDs proudly introduces the…
GOLDEN, Colo., Oct. 23, 2023 /PRNewswire/ — Corporate treasury professionals who struggle to get a comprehensive view of their entire investment portfolio will now be able to automate the otherwise time-consuming process with a new, AI-driven cloud investment reporting solution, ICD Portfolio Analytics. Launched at the annual conference of the Association for Financial Professionals today, ICD Portfolio Analytics comes at a time of heightened awareness of counterparty credit risk following the banking turmoil triggered by the failure of Silicon Valley Bank (SVB) earlier this year. “ICD Portfolio Analytics incorporates our underlying fund holdings with other investment positions, making it possible to see…
DUBLIN, Oct. 23, 2023 /PRNewswire/ — The “Generative AI: A New Paradigm for Contact Centers and Customer Service” report has been added to ResearchAndMarkets.com’s offering. This industry analysis details the advantages and risks associated with generative AI and provides a review of the current competitive environment. It reviews 11 contact center/customer service solutions that have already applied generative AI to augment their capabilities, providing the landscape for readers to know what is real today and what is not. Generative AI has the potential to transform contact centers and customer service departments as we know them today. It can significantly automate…
OKX President Hong Fang will speak at a fireside chat titled ‘Navigating the Crypto Bulls and Bears’ at the Money20/20 conference on October 23 LAS VEGAS, Oct. 23, 2023 /PRNewswire/ — OKX, a leading global Web3 technology company and crypto exchange, today announced that its President, Hong Fang, will speak at the Money20/20 conference in Las Vegas on October 23. Hong will participate in a fireside chat titled “Navigating the Crypto Bulls and Bears” at 2:00 pm (PT) at the event’s ‘Off the Record’ stage. In the 30-minute discussion moderated by Money20/20 Asia Content Director Ian Fong, Hong will share insights…
For six consecutive years, Oracle has been positioned furthest to the right for Completeness of Vision AUSTIN, Texas, Oct. 23, 2023 /PRNewswire/ — Oracle today announced that it has been named a Leader for the eighth consecutive year in the 2023 Gartner® Magic Quadrant™ for Cloud HCM Suites for 1,000+ Employee Enterprises for Oracle Fusion Cloud Human Capital Management (HCM). Oracle was also placed furthest to the right for overall Completeness of Vision for the sixth consecutive year. A copy of the report is available here. Volatile markets, labor shortages, and elevated employee expectations continue to make it difficult for organizations to…
SAN DIEGO, Oct. 23, 2023 /PRNewswire/ — Drata, the leading continuous security and compliance automation platform, today announced the launch of two highly anticipated capabilities: Role-Based Access Control (RBAC) and User Access Reviews (UAR). The addition of Role-Based Access Control enables even more partitioned access to various elements of the Drata platform to better manage compliance programs. And with Drata’s User Access Reviews offering, customers can automate the pulling of access levels of all employees across all the applications they use and easily review that access on a recurring basis. Both will be showcased at the company’s inaugural Drataverse Digital, a…
New tools will aim to streamline the ability of finance professionals to analyze lengthy financial reports and disclosures using Google Cloud’s generative AI NEW YORK and SUNNYVALE, Calif., Oct. 23, 2023 /PRNewswire/ — Moody’s Corporation (NYSE:MCO) and Google Cloud today announced a new strategic partnership to explore bringing together Moody’s expertise in financial analysis and Google Cloud’s advanced generative AI (gen AI) technologies to help Moody’s customers and employees leverage new large language models (LLMs) to glean new financial insights and summarize financial data faster. The partnership is premised on three core objectives: Building LLMs to Accelerate Financial Analysis: Powered…
The firm’s new resource for solution delivery highlights real-world applications of Gen AI and recommends IT leaders start with pilot initiatives and strategic integration to drive solution delivery enhancements. TORONTO, Oct. 23, 2023 /PRNewswire/ – In an increasingly complex business and technical landscape, delivery teams are being challenged to produce high-quality, valuable solutions with limited resources. Info-Tech Research Group addresses the situation in a new research blueprint, Adopt Generative AI in Solution Delivery. The firm’s latest research aims to assist IT leaders in navigating the obstacles associated with the emerging technology and enhancing solution quality and team productivity by effectively harnessing…
Sentiment towards gen AI-powered banking experiences positive among millennials and Gen Z consumers Bank execs say gen AI will drive revenue growth through investment research improvements, more effective marketing, and better customer acquisition and retention strategiesBanks actively hiring AI talent to support their gen AI initiatives SUNNYVALE, Calif., Oct. 23, 2023 /PRNewswire/ — At Money20/20, Google Cloud today announced new research that explores the sentiment towards generative AI (gen AI) in banking among North American banking executives and consumers. The study, based on a survey of 350 banking executives responsible for gen AI decisioning and more than 2,000 banking consumers…