25-Year Technology Veteran Brings Experience Building Global Enterprise Architecture, Professional Service, Managed Service and Software Teams. CARROLLTON, Texas, Oct. 26, 2023 /PRNewswire/ — Procure IT, a game-changing data-driven IT procurement company, announced today that it has named William H. Hiatt, a 25-year technology industry veteran and former Co-founder and COO/CTO of RapidScale, as Managing Partner and head of the company’s operations. Procure IT Names Former RapidScale COO/CTO William H. Hiatt to Head Operations In his new role, Hiatt oversees the implementation and management of Procure IT’s business strategy, including capital investments in technology and human resources to meet targets for growth…
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Helping ensure exceptional data security and rapid recoverability for Australian government agencies and IT partners TINTON FALLS, N.J., Oct. 26, 2023 /PRNewswire/ — Commvault, a leading provider of data protection and cyber resilience solutions for hybrid cloud organizations, today announced that its portfolio of SaaS-delivered data protection solutions has achieved Australia’s Infosec Registered Assessor Program (IRAP) certification at PROTECTED level. Administered by the Australian Cyber Security Centre (ACSC), the IRAP framework ensures that technology providers meet the highest security and integrity protocols in line with the Australian government’s information security standards. IRAP provides a common framework to certify a solution’s…
HOLMDEL, N.J., Oct. 26, 2023 /PRNewswire/ — Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has been recognized by AVANT as the Top Vendor Program. AVANT is a platform for IT decision-making and the nation’s premier Technology Services Distributor. “We are so proud to receive this award and to be recognized by AVANT for the Vonage Channel Partner Program for the second consecutive year,” said Jim Regan, Vonage Channel Chief. “As always, we are committed to the channel and to ensuring Trusted Advisors have the ongoing support and training they…
TEL AVIV, Israel, Oct. 26, 2023 /PRNewswire/ — Adversa AI has been cited as a Representative Vendor in Gartner’s industry report focusing on GenAI Security “Emerging Tech: Top 4 Security Risks of GenAI.” This is a significant acknowledgment of Adversa AI’s advancements in LLM security. This reference underlines Adversa AI’s position as a crucial player in the burgeoning field of GenAI and LLM security solutions, offering cutting-edge technologies and methodologies that resonate with Gartner’s rigorous analysis parameters. Gartner is known for its comprehensive research and impartial insights in various tech domains, especially in AI security. Their first AI Trust, Risk,…
TAMPA, Fla., Oct. 26, 2023 /PRNewswire/ — STELLA Automotive AI, the leading provider of high-end conversational AI technology designed to revolutionize the customer experience for the automotive sector, is pleased to announce that dealerships using ERA-IGNITE or POWER Dealer Management System (DMS) can now harness the powerful capabilities of the STELLA Platform. “Dealers have been looking forward to this integration, and we have dealers already going live with the STELLA integration,” said Rich Sands, CEO of STELLA Automotive. “What’s so exciting is that we accomplished an intelligent read-write integration that enables STELLA to operate just like an employee at the…
Company Grows Leadership Team to Bolster the Nonprofit Customer Journey INDIANAPOLIS, Oct. 26, 2023 /PRNewswire/ — Bloomerang, the complete donor relationship management and volunteer management platform for thousands of small and medium-sized nonprofits, today announced they welcomed Jennifer Ruth as the company’s Chief Customer Officer (CCO). After years working alongside Chief Marketing Officers and Chief Executive Officers, Jennifer has gained the skills and intimate knowledge of cross-company disciplines that uniquely positions her to create a best-in-class customer experience, incorporating customer insights, needs, and priorities. As CCO, Jennifer’s primary objective will be to formalize a seamless customer journey and experience through the unification…
12 Startups Pitched Their Solutions for Social Impact to Blackbaud Leaders and Customers This Week at bbcon, Blackbaud’s Annual Technology Conference; Applications for January 2024 Cohort are Now Open CHARLESTON, S.C., Oct. 26, 2023 /PRNewswire/ — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced that FundMiner, Trellis, and Hatch have been named the winners of Blackbaud’s annual Social Good Startup Showcase. FundMiner was also named the peoples’ choice winner by bbcon attendees. The showcase provides an opportunity for founders in the Blackbaud Social Good Startup Program to pitch their impactful and innovative solutions to a…
AUSTIN, Texas, Oct. 26, 2023 /PRNewswire/ — Bloomfire, a leading AI-powered knowledge management platform provider, is pleased to announce enhanced generative AI and Enterprise Search solutions that are purpose-built to keep data secure, deliver accurate results, and augment employee performance. Bloomfire’s thoughtful approach highlights the unique opportunities that generative AI brings to knowledge management software while addressing AI’s challenges around security, reliability, and ethical use. See Bloomfire’s AI-enhanced Knowledge Solutions in Action Bloomfire announces enhanced generative AI and Enterprise Search solutions built to augment employee performance. Bloomfire’s enhanced features are built for creators, stakeholders, and administrators of knowledge across the…
Microsoft and Submittable announce strategic partnership to deliver market-leading grantmaking and corporate social responsibility solutions across Microsoft’s cloud offerings REDMOND, Wash., Oct. 26, 2023 /PRNewswire/ — Microsoft Corp. and Submittable, a leading grants management and corporate social responsibility (CSR) platform, on Wednesday announced a strategic partnership to collaborate and innovate together to enable Submittable to develop new solutions powered by Microsoft Azure and Azure OpenAI Service, to provide public, private and nonprofit organizations with the solutions to accelerate social impact and better serve their communities. Among the first offerings to be rolled out by Submittable is a new-to-market set of tools…
Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset News Summary: New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.New Webex Customer Experience Essentials package extends agent and supervisor functionality to employees outside traditional contact centers for faster resolution of customer needs.Webex and Thrive Global deepen their partnership to solve customer service challenges with Thrive Reset integration into Webex Contact Center.Thrive Reset for Webex Contact Center integrates well-being breaks…