TORONTO, Nov. 1, 2023 /CNW/ – Cybeats Technologies Corp. (“Cybeats” or the “Company”) (CSE: CYBT) (OTCQB: CYBCF) is pleased to announce the appointment of Justin Leger1, MBA, as Chief Executive Officer. As incoming CEO, Mr. Leger’s primary mandates are to drive the optimization and refinement of growing commercial operations, and to accelerate the company’s foundation of dedicated U.S. infrastructure including corporate headquarters and listing on a senior U.S. exchange such as the NASDAQ. The appointment is effective immediately. Justin’s appointment as CEO follows the successful commercial launch of SBOM Studio, which is now the solution of choice for several of the world’s largest…
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Glia expands AI Toolset to help organizations take advantage of generative AI to drive efficiency and improve the CX NEW YORK, Nov. 1, 2023 /PRNewswire/ — Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, is offering new generative AI tools to help financial institutions drive efficiency and improve the customer experience in a safe, secure way. Join our webinar: From Hype to Help: Unpacking Generative AI’s Impact on Customer Service “Financial institutions want to embrace generative AI but have been hesitant because of potential risks surrounding data leakage, data integrity, privacy and, perhaps most…
Growing number of banks and credit unions harnessing GVA chatbots to automate support NEW YORK, Nov. 1, 2023 /PRNewswire/ — Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, today announced that over 100 banks and credit unions are now leveraging Glia Virtual Assistants (GVAs), making it the most widely adopted conversational AI solution in the financial services space. See Glia Announcement on Generative AI Solutions GVAs are turn-key AI assistants built specifically for financial institutions, automating routine services and sales interactions to help customers easily and conveniently self-serve across dial-in phone, digital banking…
Cyberint’s holistic approach offers unmatched visibility, in-depth threat insights, and continuous risk monitoring with an unparalleled market understanding, according to Frost & Sullivan. TEL AVIV, Israel, Nov. 1, 2023 /PRNewswire/ — Cyberint, the leader in impactful intelligence, is proud to announce that it has been recognized as the “Company of the Year” in the Global External Risk Mitigation & Management (ERMM) industry by Frost and Sullivan. This prestigious award is given to the company that demonstrates the highest levels of innovation, market performance, and customer experience. While many enterprises rely on a patchwork of point solutions to protect their external…
ROCKVILLE, Md., Nov. 1, 2023 /PRNewswire/ — Dataprise, a distinguished provider of managed IT services and cybersecurity solutions, today announced the acquisition of PEI, an IT services provider in Boulder, Colorado. The acquisition brings Dataprise into the Colorado market, deepens its Microsoft practice expertise, and further expands the company’s presence across the United States. Dataprise today announced the acquisition of PEI, an IT services provider in Boulder, Colorado. Founded in 1988, PEI’s mission is to architect and deliver IT solutions that effectively address the toughest business challenges for its 250 clients across Colorado and create relationships for life. By joining…
nShift’s new Emissions Tracker will help retailers demonstrate real progress with sustainability LONDON, Nov. 1, 2023 /PRNewswire/ — Consumers want to shop with ethical brands and retailers. However, savvy shoppers are growing cynical about superficial attempts by businesses to demonstrate their socially-conscious credentials. Instead, ecommerce and multi-channel retailers should “show, don’t tell” what they are doing to meet their consumer’s values, according to nShift, the global leader in delivery management software. Research shows that almost half (49%) of people believe that too many brands align with good causes simply as a publicity stunt.[1] Instead of building loyalty with…
Acquisition Strengthens Isos’ ITSM Leadership Position in the Atlassian Partner Ecosystem TEMPE, Ariz., Nov. 1, 2023 /PRNewswire/ — Isos Technology, a leading Atlassian Enterprise and Platinum Solution Partner, today announced the acquisition of Stack Intelligence’s Atlassian practice, a specialist IT Service Management (ITSM) consultancy. The acquisition is the latest move in Isos’ and its lead investors at The Acacia Group’s strategy to build the leading partner in the Atlassian ecosystem. “We are thrilled to welcome Stack Intelligence’s team that is focused on Atlassian solutions to Isos.” Founded in 2019 and based in Beachwood, Ohio, Stack Intelligence has grown an Atlassian…
Combining Kyndryl’s end-to-end services with the Dynatrace observability platform to provide business value NEW YORK and WALTHAM, Mass., Nov. 1, 2023 /PRNewswire/ — Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, and Dynatrace (NYSE: DT), the leader in unified observability and security, today announced a global alliance to provide customers with joint offerings to enhance insights and inform business decisions. Kyndryl will leverage its end-to-end services, available through Kyndryl Consult, to drive new business value through Dynatrace solutions. Under the alliance, Kyndryl and Dynatrace will collaborate to provide customers with joint capabilities, including: Unified Observability: To support customers’ application landscapes…
Broadvoice Communications Platforms Highlighted for Supporting Startups and Empowering Growth LOS ANGELES, Nov. 1, 2023 /PRNewswire/ — This week Inc. Business Media recognized Broadvoice as a recipient of the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow. This is the second consecutive year Broadvoice has earned the award, which is based on customer ratings. The 2023 Power Partners list recognizes 389 firms in marketing and advertising, health and wellness, financial services, legal, logistics and productivity, as well as other areas of business that received top marks from…
New research from the firm highlights the importance of enhancing customers’ digital experiences to build trust. To achieve effective results, IT teams must remain vigilant and fully committed to upholding digital trust principles. TORONTO, Nov. 1, 2023 /PRNewswire/ – Info-Tech Research Group has released a comprehensive blueprint, Deliver Customer Value by Building Digital Trust, to aid businesses in leveraging digital platforms while maintaining customer trust. In the digital era, Info-Tech’s research shows that building digital trust, now seen as the new “digital currency,” has become more important than customer experience, underpinning all personal and business transactions. However, the common one-size-fits-all approach…