ISELIN, N.J., Feb. 9, 2024 /PRNewswire/ — Hexaware, a global frontrunner in IT services and digital solutions, today announced that it has been recognized with a Guidewire Innovation Award at the Guidewire Connections 2023 conference. Hexaware was honored alongside Tryg for its support in developing “Follow My Claim,” a groundbreaking claims communication solution. The Innovation Awards honor Guidewire customers who are adapting to an accelerating pace of industry change and evolving customer needs in innovative ways. Ulrikke Birkeland (Product Owner, Tryg) says, “We wanted to create a new claims communication solution to help improve the customer experience and increase customer satisfaction, while…
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CodeSignal Learn paves the way for a new era in technical learning SAN FRANCISCO, Feb. 8, 2024 /PRNewswire/ — CodeSignal today announces CodeSignal Learn, a practice-based learning platform that offers one-on-one guidance and AI-powered learning tools to help individuals cultivate in-demand technical skills. CodeSignal Learn is redefining technical education with a revolutionary approach that places hands-on experience at its core. Recognizing that true mastery comes from practical application, the platform offers a diverse range of accessible lesson types carefully tailored to accommodate various learning styles. With thousands of skills, CodeSignal Learn covers everything from Artificial Intelligence, Data Science, Full-Stack Engineering and more. Unlike traditional learning…
MUMBAI, India, Feb. 9, 2024 /PRNewswire/ — Fibe (formerly EarlySalary), India’s leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%. Through its association with Locobuzz, a CX management platform, Fibe has improved the efficiency and effectiveness of its customer interactions, thereby boosting brand loyalty. With over 5 lakh active customers, Fibe handles over 10,000 monthly conversations. With an aim to efficiently manage the influx of customer interactions, Fibe sought the services of Locobuzz’ unified CX platform. The primary objective of the association was to proactively engage with inquiries, requests, and feedback across various digital channels, while effectively tracking untagged mentions,…
Industry-leading total Mobile and Fixed customer growth of 404,000, up 103,000 over last year, and our strongest fourth quarter on record, driven by continued robust demand for our unmatched portfolio of bundled products and services, and powered by a team member culture focused on delivering exceptional customer experiences over our globally leading networks Strong Mobile Phone net additions of 126,000, our best fourth quarter since 2011, surpassing ten million mobile phone subscriber milestone; All-time quarterly record for Connected Device net additions of 203,000 Robust Fixed customer net additions of 75,000, including 36,000 internet customer additions, powered by our leading product portfolio…
Becomes Japan’s No.1 Remittance Service with over 77,000 ATMs nationwide TOKYO, Feb. 9, 2024 /PRNewswire/ – Global IT and fintech company, Digital Wallet Corporation (DWC), has reached an agreement with Seven Bank, Ltd (Seven Bank), a Japanese bank run by Seven & i Holdings Co Ltd, operating Seven-Eleven stores in Japan, to acquire its subsidiary and international money transfer service, Seven Global Remit, Ltd. DWC owns and operates Smiles Mobile Remittance (Smiles), known as Japan’s first and most popular mobile remittance application. This acquisition will allow DWC and Seven Bank to collaborate in redefining and improving the landscape of international money transfer services and financial inclusion for foreign residents in Japan.…
SoftwareReviews’ latest Data Quadrant report highlights the top-rated business intelligence and analytics software solutions that are harnessing AI analytics trends to help organizations improve decision making in 2024. TORONTO, Feb. 9, 2024 /PRNewswire/ – SoftwareReviews, a leading source for insights on the software provider landscape and a division of Info-Tech Research Group, has revealed its new 2024 Business Intelligence and Analytics Data Quadrant. The firm’s report identifies the seven top business intelligence (BI) software providers in the Enterprise and Midmarket spaces and recognizes them as Gold Medalists for the year. BI tools collect data from various segments of an organization, synthesizing it into…
Report highlights real-time impact of customer journey orchestration through data, AI and CX technologies WAKEFIELD, Mass., Feb. 8, 2024 /PRNewswire/ — Glance, the industry leader in Guided Customer Experience (CX) solutions, was named among notable vendors in Forrester’s recent report, “The Customer Journey Orchestration Landscape, Q1 2024” (January 26, 2024). This timely report covers the latest trends in CX and customer journey technology for 2024, and is meant to help organizations “understand the value they can expect from a customer journey orchestration vendor, learn how vendors differ, and investigate options based on size and market focus.” In an era when customer journey orchestration (CJO)…
GFI Software will unveil its latest contributions to the managed services industry and how it is embracing an AI-first company culture. The #TECHSUPERSHOW runs February 13-15 in Fort Lauderdale. AUSTIN, Texas, Feb. 8, 2024 /PRNewswire/ — GFI Software, a leading provider of business-essential software solutions, announced its exclusive Diamond sponsorship of the Generative AI Expo and a Platinum sponsorship of the MSP EXPO, at the #TECHSUPERSHOW. This prestigious event will be held from February 13-15, 2024 in Fort Lauderdale, Florida. Empowering MSPs with cutting-edge solutions At the MSP EXPO, GFI Software will be presenting its latest contributions to the managed services sector, featuring its revolutionary GFI AppManager. This solution for MSPs is…
IgniteTech’s AI-first approach takes the stage at the Generative AI Expo, showcasing groundbreaking initiatives such as ‘AIMonday’ and the innovative CoPilot features. The #TECHSUPERSHOW runs February 13-15 in Fort Lauderdale. AUSTIN, Texas, Feb. 8, 2024 /PRNewswire/ — IgniteTech™, the enterprise software powerhouse known as “Where Software Goes to Thrive™”, today announced its exclusive Diamond sponsorship for the Generative AI Expo, part of the #TECHSUPERSHOW. This prestigious event will be held from February 13-15, 2024 in Fort Lauderdale, Florida. The Generative AI Expo brings together leaders, experts, and trailblazers in the field of artificial intelligence. IgniteTech will showcase its groundbreaking approach to AI, highlighting how it is revolutionizing both its products…
Nearly half of active job seekers using, or plan to use AI-enabled career tools DOWNERS GROVE, Ill., Feb. 8, 2024 /PRNewswire/ — Active job seekers are aware of the growing impact of artificial intelligence (AI) on the workforce and are adjusting their job search efforts accordingly, a new report from CompTIA, the world’s leading information technology (IT) certification and training body, reveals. CompTIA’s Job Seeker Trends report for January 2024 shows the market remains active, with 27% of respondents – about 44 million individuals – pursuing a new job or career change during the past three months. This includes people currently employed and those actively looking for work.…