Syniti and HFS Research report shares insights on how to increase data quality and reliability to help unleash full potential of GenAI BOSTON, Feb. 28, 2024 /PRNewswire/ — Syniti, a global leader in enterprise data management, today announced the results of a study developed with HFS Research to help organizations understand the value they can derive from their generative AI (GenAI) investments. The paper, titled “Don’t let your GenAI project fail before it begins,” provides four guidelines for how organizations can take a Data First approach to achieve better business outcomes, with input from real-world use cases. While AI has been around for decades, generative AI solutions…
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Microsoft U.S. Security Partner of The Year and Microsoft Solutions Partner to join forces to ensure customers maximize their Microsoft investment NEW YORK, Feb. 28, 2024 /PRNewswire/ — BlueVoyant, a cybersecurity company that illuminates, validates, and remediates internal and external risks, today announced a partnership with TEKsystems Global Services, a global provider of technology and business solutions with more than 6,000 clients, including more than 80% of the Fortune 500. The companies will provide customers with a portfolio of cloud security solutions, taking advantage of their representative Microsoft expertise. BlueVoyant is a premier Microsoft security partner, and TEKsystems Global Services is a recognized Microsoft Solutions…
Recognizing winners Sweetwater, U.S. News, Ent Credit Union, Greater Miami CVB, and ClearScore for marketing excellence SAN FRANCISCO, Feb. 28, 2024 /PRNewswire/ — Blueshift, the leading platform for intelligent customer engagement, today announced the recipients of its Omnies awards. The awards celebrate marketing excellence in delivering personalized, customer experiences using data and AI. The 2024 Omnies award winners were announced at the company’s annual Engage conference, held February 27 in San Francisco. “The Blueshift Omnies recognize brands that are pushing the boundaries of marketing,” remarked Vijay Chittoor, Co-Founder and CEO of Blueshift. “In an era where first-party data holds unmatched importance, these innovators are harnessing data and AI to forge meaningful…
MOUNTAIN VIEW, Calif., Feb. 28, 2024 /PRNewswire/ — Prodigal, the pioneer of AI-powered consumer finance intelligence, has successfully transformed the collections process for a large buy now, pay later (BNPL) lender through an innovative digital engagement strategy. The BNPL lender faced challenges in their digital outreach efforts, particularly in generating revenue from email payment requests. Recognizing the transformative potential of AI, they turned to Prodigal for a solution. Prodigal developed a customized AI model, incorporating almost 200 variables, to evaluate customer engagement and behavior. By analyzing factors such as the day, time, message, and frequency of emails, Prodigal’s AI determined the optimal…
The partnership expansion follows recently announced addition of industry veterans to the board of TIFIN AG BOULDER, Colo. and NEW YORK, Feb. 28, 2024 /PRNewswire/ — TIFIN, a leading AI and innovation platform for wealth, announces a new phase of collaboration between TIFIN AG and RBC Wealth Management-U.S. All financial advisors at RBC Wealth Management-U.S. now have access to AI-Powered Insights, a new program that uses artificial intelligence to observe client behaviors and patterns to identify those who might have money in motion following a significant financial event. Started as a pilot program last August, AI-Powered Insights officially rolled out company-wide this week. “RBC Wealth Management-U.S. has been…
Broadvoice Named Best SME Cloud Communications Company LOS ANGELES, Feb. 28, 2024 /PRNewswire/ — Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that it was named a winner of Acquisition International (AI) Magazine’s 2023 Global Excellence Awards for Best SME Cloud Communications Company. The merit-based awards are selected through independent research from the business news outlet. They recognize innovative companies, teams and individuals who are driving change, surpassing expectations and excelling across the vast corporate landscape. “In an era defined by unprecedented challenges and rapid transformations, the Global Excellence Awards serve as a…
Archiving for Intermedia Unite preserves and protects critical communications data – including call recordings, video meetings, chats, and SMS – with a new 30-day retention option being offered for free to new and existing Intermedia Unite users SUNNYVALE, Calif., Feb. 28, 2024 /PRNewswire/ — Intermedia Cloud Communications, a leading global provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, today announced that Intermedia Archiving’s 30-day retention option is now available for free to new and existing users of the all-in-one communications and collaboration solution, Intermedia Unite. Named Best Business Phone System by U.S. News and World Report…
Teleperformance develops solutions that meet clients’ increasingly complex needs, in terms of individual safety, data, and systems security, to maintain its leadership position. SAN ANTONIO, Feb. 28, 2024 /PRNewswire/ — Recently, Frost & Sullivan assessed the Asia-Pacific (APAC) customer experience (CX) outsourcing services industry and, based on its research results, recognizes Teleperformance with the 2023 APAC Company of the Year Award. The company focuses on continued innovation to fulfill the ever-changing requirements of clients and their end customers and to help them stay relevant for the future. The company’s high-tech/high-touch approach combines the experience, best practices, and emotional intelligence of its entire employee base (deployed on a best-shore strategy), empowered…
COLUMBIA, Md., Feb. 28, 2024 /PRNewswire/ — Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced Merkle industry experts and thought leaders have joined nine Salesforce Partner Advisory Boards: Data Cloud, Service Cloud, B2B Commerce Consulting, B2C Commerce Consulting, Sales Cloud, Financial Services, Marketing Cloud, Health and Life Sciences, and AI+Data+CRM. The Salesforce Partner Advisory Boards bring together valued partners to provide feedback and guidance to Salesforce. The contributions of each board will help shape the future of Salesforce programs, products, and industry solutions. Merkle representatives include: “Merkle is honored to have so many thought leaders join the various Salesforce Partner…
Integration is available for download today on the HubSpot App Marketplace SAN FRANCISCO, Feb. 28, 2024 /PRNewswire/ — Rebrandly, the world’s leading secure, branded link management platform, has announced an integration with HubSpot, the customer platform for scaling businesses. Now, everyone using HubSpot can improve campaign performance and engagement with Rebrandly-branded short links and gain access to artificial intelligence (AI)-enabled link scheduling recommendations. Rebrandly’s AI makes marketers “smarter” by telling them the best times to send links to generate the highest click-through rates. “In social campaigns — and all digital marketing communications — it’s critical that audiences trust every link and call-to-action they receive,”…