SINGAPORE , Oct. 10, 2023 /PRNewswire/ — Wavenet, a global enabler of digital transformation, revealed its digital prowess in generative AI and how the company is reshaping the telecommunications and digital health sectors at the Digital Transformation World (DTW) 2023 conference – Ignite organized in Denmark.
At DTW, Suren Pinto , CEO of Wavenet, showcased the company’s groundbreaking partnerships with leading telecommunications operators around the world, unveiling IVR use cases that are reshaping the industry with generative AI , under the theme: “AI at scale: monetizing generative AI in the experience economy”. He highlighted the importance of reimagining the new age of customer-agent interactions and the importance of intelligent automation and Business Intelligence (BI) availability through Business Support Systems (BSS) optimization and Operations Support Systems (OSS) in an experience-driven economy.
Wavenet also received a special mention in the Open Innovation Catalyst award, where the company collaborated with industry giants including Vodafone, Orange, Etisalat UAE, Comviva, SigScale and Nbn – a platform for rapid concept validation projects. This is the very first time in the history of the Catalyst program that a special mention has been awarded. This collaboration aims to bring the benefits of emerging wasmCloud technology to CSPs, bridging the gap between mobile, transport and cloud technologies to accelerate the delivery of 5G applications.
Mr. Pinto expressed his enthusiasm, saying: “We are excited about the partnerships and engagements we are jointly creating with our global telecommunications counterparts, and we look forward to strengthening our relationships with the telecommunications companies present in this year’s DTW conference. »
Additionally, Wavenet empowers Kenya ‘s leading telecommunications company , as highlighted in a recent report from the Communications Authority (CA) of Kenya . This achievement aligns with Wavenet’s experience serving many leading operators in thirty countries. Its advanced technology handles billions of call volumes per year and drives the introduction of AI-based generative solutions. These innovations allow organizations to improve their business agility, ensure the sustainability of their technological infrastructure and capitalize on the transformative potential of the digital landscape of generative AI,
About Wavenet:
Wavenet is a leading ISV and technology partner for global telecommunications brands, providing proven solutions for over twenty years. Specializing in IVR solutions, USSD, SMS, MMS, subscription and content management, Marketplace and AI-based technologies, the company promotes innovation and digitalization in all sectors of activity. Headquartered in Singapore, Wavenet has offices in Australia, Colombia, Kenya , Malaysia, Romania and Sri Lanka . Contact us www.globalwavenet.com
For more information, please contact:
The Wavenet Global Marketing Team
SOURCE Global Wavenet Pte. Ltd.